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- Tasks: Lead global community strategy for exciting game titles and engage with players during development.
- Company: Join Tencent Games, a top global platform in game development and the largest online game community in China.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and collaboration across regions.
- Why this job: Be the voice of games you love and shape player experiences in a vibrant gaming community.
- Qualifications: 8+ years in community management, strong English skills, and a passion for gaming required.
- Other info: Must be able to adapt to different time zones and travel for partner support.
The predicted salary is between 43200 - 72000 £ per year.
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(Senior) Community Manager, Tencent Games, Greater London
Client: Tencent
Location: Greater London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 307a356fa470
Job Views: 6
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
About Tencent:
Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.
About Level Infinite:
Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.
About the Role:
As part of the Global Publishing Team, you will team up with studio partners and regional publishing teams to deliver integrated global community programs across several Level Infinite titles, in various stages of game development. This is a huge opportunity to lead global community strategy across a range of in-development titles, and work with studios across Europe as they bring their creative projects to life.
Job Responsibilities:
- Community Management: Work with studio community teams to build their community infrastructure as games move through Alpha and Beta development. Monitor conversations and content, promptly respond to hot topics and trends in the current market, adjust strategy and produce reports on community feedback for development teams.
- Build Testing Communities: Working with Studio leads and Global Publishing teams, recruit early adopter players to participate in game testing phases – Alpha, Beta, EA, launch. Build community portals to house these players’ communities, growing them as the game progresses to launch. Work on reward systems that bring these players back through testing phases. Nurture these communities through to launch and amplify opinion leaders that grow from these testing phases.
- Partner Strategy: Work with streaming platforms on activations (Twitch drops). Track and report the major issues and opportunities of each game’s community in a timely manner and engage the key stakeholders. Create & host community events. Partner with studio / lead testing programs with community.
- Influencer Strategy: Work with our Studio teams to identify, suggest and amplify relevant influencers for each title. Working alongside Studios, Global / Regional publishing and Agency partners, design, implement and measure our programmes. Directly responsible for outreach to and management of top tier influencers, building and managing relationships with the influencers via on-going communication. Partner with social channels to ensure integrated promotion of game events tied to testing and launch beats.
- Regional Amplification: In close collaboration with Regional publishing teams, lead the localization of our global content strategy, support local activations and report on results to inform global planning.
Requirements:
- Bachelor’s degree and above. Excellent spoken and written English.
- 8 years+ of audience/community management. Proven experience in building communities through the early stages of game development and testing, and leading them through to launch and beyond.
- Experience running community campaigns on major content platforms, especially YouTube, Twitch and TikTok.
- A real passion for the games industry with genuine interest and knowledge in games. You will be the voice of our game to the players, so some experience of speaking at public events is required along with the ability to empathise with the varied needs of different player types.
- Able to communicate and work closely with cross-functional teams, adapt to different time zones, be able to respond to team requests in a timely manner.
- Organised and with very good project management skills. Able to prioritise effectively and be competent in handling multiple programmes across multiple markets.
- High levels of initiative, energy, ownership and urgency.
- Capability to travel to support our partners in North-America, Western Europe or Asia.
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(Senior) Community Manager, Tencent Games, Greater London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Senior) Community Manager, Tencent Games, Greater London
✨Tip Number 1
Familiarize yourself with Tencent Games and their titles, especially popular ones like Honor of Kings and PUBG MOBILE. Understanding their community dynamics and player engagement strategies will help you align your experience with their needs.
✨Tip Number 2
Engage with gaming communities on platforms like Twitch and YouTube. Participate in discussions, share insights, and showcase your passion for community management. This will not only enhance your visibility but also demonstrate your commitment to the gaming industry.
✨Tip Number 3
Network with professionals in the gaming industry, especially those involved in community management. Attend gaming events or webinars to connect with potential colleagues and learn about best practices in community building and influencer strategies.
✨Tip Number 4
Stay updated on the latest trends in gaming and community management. Follow industry news, join relevant forums, and subscribe to newsletters. This knowledge will empower you to contribute valuable insights during interviews and discussions.
We think you need these skills to ace (Senior) Community Manager, Tencent Games, Greater London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the (Senior) Community Manager position at Tencent Games. Tailor your application to highlight relevant experience in community management, especially in the gaming industry.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 8+ years of experience in audience/community management. Provide specific examples of how you've built communities during game development phases and successfully led them through launch.
Show Your Passion for Gaming: Demonstrate your genuine interest in the gaming industry. Mention any relevant games you are passionate about, and discuss your knowledge of current trends in gaming and community engagement.
Tailor Your Communication Style: Since excellent spoken and written English is required, ensure that your application materials are well-written and free of errors. Use a professional yet engaging tone that reflects your personality and aligns with the culture at Tencent Games.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Gaming
Make sure to express your genuine interest in the gaming industry during the interview. Share your favorite games, what you love about them, and how they inspire your work in community management.
✨Demonstrate Community Management Experience
Prepare specific examples of how you've built and nurtured gaming communities in the past. Highlight your experience with early-stage game development and how you engaged players through testing phases.
✨Highlight Your Communication Skills
Since you'll be the voice of the game to the players, it's crucial to showcase your excellent spoken and written English skills. Be ready to discuss how you've effectively communicated with diverse audiences and managed relationships with influencers.
✨Be Ready to Discuss Strategy
Think about your approach to community strategy and how you would adapt it for different games and platforms. Be prepared to share ideas on how to engage players and amplify their voices throughout the game's lifecycle.
