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For Companies At a Glance
- Tasks: Join our Mobile Security Team, driving to sites, investigating alarms, and ensuring safety.
- Company: A family-owned security business with over 4,000 employees, committed to reliable service since 1962.
- Benefits: Enjoy flexible hours, fortnightly pay, free uniform, and discounts through Perkbox.
- Why this job: Make a real impact by creating secure environments and engaging with customers and colleagues.
- Qualifications: Must have SIA Licence, driving licence, and basic IT skills; experience in security is a plus.
- Other info: Ideal for locals near Winchester; training and development opportunities available.
Security Support Officer required to support our client located just outside of Winchester.
Salary: £13.00 per hour
Contract: 0 hours flexible, mainly day shifts (07:00 - 19:00) and some night shifts (19:00 - 07:00)
The ideal candidate will live locally (Southampton, Salisbury, Andover, or Basingstoke) and ideally have own transport, as the site is difficult to access by public transport.
Must have SIA Licence (Security Guarding or Door Supervision) and be somewhat familiar with computers (Word/Excel).
What you will be doing:
- Working within the Mobile Security Team, driving a dedicated vehicle, attending sites as directed, investigating alarms, completing patrols, utilizing technology, and providing emergency guarding to meet customer needs.
- Create a secure environment where customers, employees, and visitors can thrive.
- Promote confidence with every customer, colleague, and stakeholder through effective decision-making, communication, and professional security standards.
- Follow assignment instructions, risk assessments, and customer policies at all times.
- Respond effectively to incidents, alarms, and events, escalating to emergency services, the customer, and the Security Operations Centre as appropriate.
- Ensure positive engagement with colleagues, customers, and the public.
- Complete planned rota and shifts to provide security cover as needed.
- Utilize TRACKTIK to complete patrols and report incidents or alarms.
- Promote safety culture, awareness of H&S risks, and report accidents or near misses.
- Secure properties of customers, employees, and visitors at all times.
- Prevent unauthorized access by persons, vehicles, or objects.
- Respond promptly to unplanned events, following site procedures.
- Deliver excellent customer service consistently.
- Engage in training and development activities to enhance skills.
- Conduct site visits to ensure security standards, report risks, and promote compliance.
- Perform vehicle inspections, ensuring safety and maintenance.
About You:
Experience, Skills, Qualifications:
- 5 years’ experience in the security industry (desirable).
- Full UK driving license.
- SIA license – Security Guard/Door Supervision.
- SIA license – CCTV (depending on site).
- IT systems (user level).
- Level 3 in First Aid (desirable).
About Us:
We value our colleague and client relationships highly, and provide training and tools to help you meet their needs.
- Assistance Programme through Health Assured – support for physical, mental, and financial health.
- Grocery Aid – emotional, practical, and financial support, including counseling, advice, and grants.
- Wagestream – access your earnings as you go, save, and learn better spending habits.
- Perkbox – discounts on shopping, outings, dining, bills, plus recipes and wellbeing tips.
- Fortnightly pay.
- Free uniform.
- Online training in multiple languages.
- Fuel claim scheme.
A little about us: A family-owned business, founded in 1962. Turnover over £84 million, employing over 4,000 colleagues. Ranked within the top 2% of all cleaning and security providers. Services include cleaning, security, specialist, and FM services. Committed to delivering personable and reliable service. We operate across multiple industries with recognizable brands; if this sounds like a fit, we look forward to hearing from you.
Security Support Officer employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and technologies mentioned in the job description, such as TRACKTIK. Being knowledgeable about these tools will show your potential employer that you are proactive and ready to hit the ground running.
✨Tip Number 2
Since the role requires driving to various sites, ensure you have a reliable means of transport. Highlighting your local knowledge of Southampton, Salisbury, Andover, or Basingstoke can also demonstrate your suitability for the position.
✨Tip Number 3
Engage in conversations with current or former employees of the company, if possible. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your experience in customer service, as this role emphasises delivering excellent service. Think of examples where you've successfully managed customer interactions or resolved conflicts, as these will be key points to bring up.
We think you need these skills to ace Security Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Security Support Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Emphasise any previous experience in the security industry, especially if you have 5 years or more. Mention your SIA licence and any specific training that aligns with the job requirements, such as First Aid or CCTV operation.
Showcase Your Skills: Make sure to mention your familiarity with IT systems like Word and Excel, as well as your ability to drive and access the site. Highlight your communication skills and customer service experience, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the role. Use specific examples from your past experiences to demonstrate how you can contribute to creating a secure environment and delivering excellent customer service.
How to prepare for a job interview at TN United Kingdom
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with common security scenarios and how to handle them, as this will demonstrate your expertise and readiness for the role.
✨Highlight Your SIA Licence
Since having an SIA licence is a requirement, be prepared to discuss your experience and qualifications related to it. Share specific examples of how you've applied your training in previous roles to ensure safety and security.
✨Demonstrate Customer Service Skills
As a Security Support Officer, you'll need to engage positively with customers and colleagues. Prepare to share examples of how you've provided excellent customer service in past positions, showcasing your communication skills and ability to handle difficult situations.
✨Familiarity with Technology
Since the role involves using technology like TRACKTIK, be ready to discuss your computer skills, particularly with Word and Excel. If you have experience with similar systems, mention that to show you're tech-savvy and adaptable.
