Salesforce Product Manager

We are seeking a skilled Salesforce Product Manager to join our team and lead the development and implementation of a Salesforce Centre of Excellence (CoE). This role offers a unique opportunity to drive the strategic direction, execution, and optimisation of Salesforce solutions, ensuring they align with business objectives and industry best practices. The ideal candidate will bring a deep understanding of Salesforce products, exceptional leadership capabilities, and a proven ability to manage cross-functional teams to deliver innovative and high-quality solutions. As a key player in our consulting team, you will work closely with senior stakeholders, guiding the vision for Salesforce solutions.

Skills & Experience:

1. Salesforce Expertise: Extensive experience with Salesforce products, including Sales Cloud, Service Cloud, and Marketing Cloud.
2. Centre of Excellence Development: Proven track record in building and leading a Salesforce Centre of Excellence (CoE) in a financial services environment.
3. Product Management: Experience in managing Salesforce product roadmaps, features, and enhancements while aligning with business goals and objectives.
4. Project Delivery: Ability to manage and deliver Salesforce implementations, integrations, and optimizations across cross-functional teams.
5. Stakeholder Management: Strong ability to engage with senior stakeholders, gather requirements, and communicate progress effectively to technical and non-technical audiences.
6. Process Design & Improvement: Deep understanding of business processes in financial services, with the ability to optimize Salesforce solutions to support them.
7. Agile Methodology: Experience working within Agile frameworks, including Scrum and Kanban, to drive continuous improvement and development cycles.
8. Change Management: Knowledge and experience of change management strategies, including user adoption, training, and post-implementation support.
9. Data & Analytics: Familiarity with Salesforce data models, reporting, and analytics to enable data-driven decision-making.
10. Cross-Functional Collaboration: Experience working closely with IT, marketing, sales, and customer service teams to ensure seamless Salesforce integration and usability.
11. Vendor & Partner Management: Experience managing relationships with Salesforce vendors and third-party solution providers.
12. Financial Services Industry Experience: Prior experience in a financial services or payments environment, understanding regulatory compliance and financial product nuances.
13. Technical Knowledge: Familiarity with Salesforce development tools (e.g., Apex, Visualforce, Lightning), and integrations with third-party platforms.
14. Leadership Skills: Strong leadership and team management capabilities to drive Salesforce initiatives and ensure alignment with business and technology objectives.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full time position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology-based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

1. Managed Services

To know more about Delta Capita and our culture click here: Working at DC – Delta Capita .

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