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- Tasks: Lead the sales team, ensuring exceptional customer service and building lasting client relationships.
- Company: Join a dynamic company focused on creating unique customer experiences and developing future leaders.
- Benefits: Enjoy flexible scheduling, a creative work environment, and opportunities for personal growth.
- Why this job: Be part of a supportive team culture that values diversity and encourages leadership development.
- Qualifications: Previous management or sales experience is a plus, but not mandatory; strong communication skills are essential.
- Other info: Must be comfortable wearing a face mask and able to lift up to 25 pounds.
The predicted salary is between 28800 - 43200 £ per year.
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. The Sales Supervisor will lead by example and help set the pace on the sales floor. They will partner with the entire management team to foster an environment of teamwork and creativity. This person is expected to exhibit a strong sense of leadership and to act as a role model.
COMPETENCIES:
- Drive for results
- Team player
- Time management
- Personal credibility
THE RESPONSIBILITIES:
- Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
- Establish a returning client business by developing and maintaining long lasting relationships.
- Actively outreach to client base to strengthen relationships via email, phone call, and text messaging.
- Utilize company selling culture and training tools to meet and exceed KPI expectations.
- Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists.
- Maintain organization, upkeep, and cleanliness of both the front and back of house.
- Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader.
- Ensure that the sales floor is maintained and beautifully reflects the brand.
- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
- Partner with the entire team to execute open + close checklist, shipments, DOR’s, and overall store standards.
- In the event that the Sales Supervisor is working on 1 person coverage, they are expected to manage the daily Division of Responsibility and open/close checklist themselves.
- Remain coachable and open to feedback to continuously develop in your role.
- Actively support Diversity, Equity, and Inclusion initiatives.
REQUIREMENTS:
- Ability to wear a face mask throughout the shift to protect yourself and others around you.
- Previous management experience preferred but not required.
- Previous sales experience preferred but not required.
- Ability to constantly bend, open, lift, carry, and move merchandise and fixtures up to 25 pounds as needed.
- Continuous standing and walking; ability to move around all store areas and be accessible to customers.
- Ability to occasionally climb ladders as needed.
- Ability to work daily with telephone, POS, and computer equipment.
- Ability to work a flexible schedule including days, nights, weekends, and holidays.
Sales Supervisor - London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor - London
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding how they aim to create a unique customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team or project in the past. This will demonstrate your ability to drive results and foster teamwork, which is crucial for the Sales Supervisor role.
✨Tip Number 3
Research current trends in retail and customer service. Being knowledgeable about industry trends will not only impress your interviewers but also show that you're proactive and ready to contribute to the team's success.
✨Tip Number 4
Prepare to discuss how you would build and maintain client relationships. Think of specific strategies you could implement to enhance customer loyalty and satisfaction, as this is a key responsibility of the Sales Supervisor.
We think you need these skills to ace Sales Supervisor - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and management experience. Use specific examples that demonstrate your ability to drive results and build client relationships, as these are key competencies for the Sales Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and leadership. Mention how you can contribute to creating a unique customer experience and fostering teamwork, aligning with the company's mission.
Showcase Your Skills: Emphasise your time management skills and personal credibility in your application. Provide examples of how you've successfully managed teams or projects in the past, as this will resonate well with the hiring team.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As a Sales Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've led a team in the past, whether through motivating colleagues or resolving conflicts. Highlight your experience in fostering teamwork and creativity.
✨Emphasise Customer Experience
Since the role focuses on providing exceptional customer service, be ready to discuss your approach to building long-lasting client relationships. Share specific instances where you went above and beyond for a customer, showcasing your commitment to outstanding service.
✨Know the Brand and Trends
Familiarise yourself with the company's products and current trends in the industry. During the interview, demonstrate your knowledge by discussing how these trends can influence sales strategies and enhance customer engagement.
✨Be Open to Feedback
The job requires a coachable attitude, so express your willingness to learn and grow. Discuss how you've previously received feedback and used it to improve your performance, showing that you're adaptable and eager to develop in your role.
