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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with over 17,000 employees worldwide.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Why this job: Be part of a dynamic team that celebrates success and fosters personal growth.
- Qualifications: Previous retail or customer service experience and strong communication skills required.
- Other info: Work permit may be needed if not a passport holder of the country.
The predicted salary is between 28800 - 43200 £ per year.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Competitive salary, commission and attractive benefits. Global career path for specialists and leadership. Tailored trainings and development opportunities. International and inspirational working environment with a dynamic work culture.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Sales Associate (Full Time) - Oxford (Westgate) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full Time) - Oxford (Westgate)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during interviews but also help you connect with customers as a Sales Associate.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your previous roles. Highlight how you've built relationships with customers and contributed to sales targets, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Network with current or former employees of HUGO BOSS. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview. As a Sales Associate, you'll need to demonstrate your ability to handle customer interactions effectively, so practice responding to various customer situations.
We think you need these skills to ace Sales Associate (Full Time) - Oxford (Westgate)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what HUGO BOSS is looking for in a Sales Associate. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail, hospitality, or customer service. Emphasise your understanding of the premium fashion industry and any previous achievements that demonstrate your commercial acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your desire to provide excellent customer service. Mention specific examples of how you've built customer relationships in the past and how you can contribute to HUGO BOSS's success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share your personal experiences with HUGO BOSS products and how they resonate with you. This will demonstrate your genuine interest in the brand and its values.
✨Highlight Customer Service Skills
Prepare examples from your previous roles that showcase your customer service excellence. Discuss how you've built relationships with customers and contributed to repeat business, as this is crucial for a Sales Associate role.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of the retail market and how you can contribute to achieving performance targets. Mention any relevant experience you have with sales metrics or KPIs, as this will show your ability to drive commercial success.
✨Emphasise Adaptability and Learning
HUGO BOSS values flexibility and a willingness to learn. Share instances where you've adapted to changing situations or taken the initiative to develop new skills. This will highlight your proactive attitude and fit within their dynamic work culture.
