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For Companies At a Glance
- Tasks: Manage sales orders, prepare quotations, and provide top-notch customer service.
- Company: Join ACS Business Performance, a dynamic company focused on delivering exceptional results.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values communication, efficiency, and customer satisfaction.
- Qualifications: Experience in customer service and administration is essential; computer skills are a must.
- Other info: This role requires an EU work permit and offers a chance to enhance your career.
The predicted salary is between 28800 - 43200 £ per year.
The successful Sales and Proposal Administrator will be responsible for ensuring timely and accurate sales orders and quotations while delivering exceptional customer service.
The role will involve:
- Efficient Communication: Manage incoming enquiries via the sales inbox and direct them to the appropriate team members.
- Quotation Preparation: Prepare standard quotations following guidance from the external sales or proposals team.
- Timely Follow-ups: Promptly follow up on quotations and other enquiries.
- CRM Management: Maintain customer record cards, including detailed customer notes in our CRM system (EFACS).
- Order Processing: Accurately enter and review sales orders within one working day.
- Customer Service Excellence: Respond to customer enquiries about lead times, pricing, sales documentation, and post-shipping and invoice queries within agreed timescales.
To be successful in this role of Sales and Proposal Administrator, we would love to speak to anyone who has experience of:
- Demonstrable customer service and administration experience within an office-based environment
- Computer literate (intermediate or advanced)
- Experience and confidence working in a customer-facing environment
- Commercially aware to be able to identify sales opportunities
- Able to demonstrate accuracy whilst remaining efficient
- Demonstrable prioritisation and time management skills
If you believe you have the skills and experience required, please submit your CV outlining your experience as a Sales and Proposal Administrator. Including a cover letter outlining your experience will enhance your chances of selection and improve your prospects of landing the role you desire.
Sales and Proposal Administrator employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Proposal Administrator
✨Tip Number 1
Familiarise yourself with the CRM system mentioned in the job description, EFACS. Understanding how to navigate and manage customer records will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer enquiries. Practising how to respond to common questions about lead times and pricing can help you demonstrate your customer service excellence.
✨Tip Number 3
Prepare examples of how you've successfully managed sales orders or quotations in previous roles. Being able to share specific instances where you demonstrated accuracy and efficiency will showcase your suitability for the role.
✨Tip Number 4
Research ACS Business Performance and their approach to customer service. Understanding their values and how they operate can help you align your answers during the interview, making you a more appealing candidate.
We think you need these skills to ace Sales and Proposal Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your skills in managing enquiries, preparing quotations, and processing orders.
Craft a Compelling Cover Letter: Write a cover letter that outlines your experience as a Sales and Proposal Administrator. Emphasise your ability to communicate efficiently, manage CRM systems, and provide excellent customer service.
Showcase Your Skills: In your application, clearly showcase your computer literacy and any experience you have with CRM systems like EFACS. Mention your time management and prioritisation skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
As a Sales and Proposal Administrator, you'll need to demonstrate your customer service experience. Prepare examples of how you've handled customer enquiries or resolved issues in the past, highlighting your ability to provide exceptional service.
✨Familiarise Yourself with CRM Systems
Since the role involves maintaining customer records in a CRM system, it's beneficial to have a basic understanding of how these systems work. If you have experience with EFACS or similar software, be sure to mention it during the interview.
✨Prepare for Quotation Scenarios
Expect questions about how you would prepare quotations and follow up on them. Think through a few scenarios where you had to manage quotes or sales orders, and be ready to discuss your approach and any challenges you faced.
✨Demonstrate Time Management Skills
The role requires excellent prioritisation and time management. Be prepared to discuss how you organise your tasks and manage deadlines, especially in a busy office environment. Use specific examples to illustrate your efficiency.
