Retailer Client Service Director, UK & Ireland (FMCG Industry)

Retailer Client Service Director, UK & Ireland (FMCG Industry), Somerset

Client:

Advantage Group

Location:

Somerset, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

b9db1e573d7c

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

Job Description:

About Us: Advantage Group has been a leader in business-to-business engagement measurement for over 40 years, emphasizing active listening and collaborative feedback among retailers and suppliers worldwide.

Our Values: Be Engaged, Empathetic Feedback, High Performance, Find a Better Way.

Role Overview: We seek an experienced professional with 10+ years in senior project management, marketing, buying, merchandising, or research within the UK grocery industry. The successful candidate will lead industry research programs and manage key client relationships.

Key Responsibilities:

1. Lead design and delivery of benchmarking programs in UK & Ireland, collaborating with UK and global teams.
2. Develop and maintain relationships with retailers, wholesalers, and operators, driving business development.
3. Ensure high-quality research design, execution, and reporting, adhering to timelines and standards.
4. Provide insightful analysis and reports aligned with client needs, supporting business growth.
5. Manage project teams and coordinate with internal and external stakeholders.

Qualifications: University degree, extensive industry experience, proficiency in MS Office and BI tools, excellent communication skills, and a strong network within the UK RWO sector.

Location & Travel: Home-based in UK, with regular travel to Somerset and client sites as needed.

Competencies: Decision-making, teamwork, attention to detail, communication, results orientation, accountability, adaptability, client leadership.

Application Process: Submit CV and cover letter to or Only qualified applicants will be contacted.

Note: Work permits may be required for non-passport holders. Please visit our blog for more info.

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