Retail Insights Manager

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Retail Insights Manager

We are seeking an experienced Retail Insights Manager to join our rapidly expanding Retail Insights team working with our client in the North of England.

You will work alongside our passionate, driven, and supportive consultants in a fast-paced environment.

You will play a pivotal role in shaping the strategic direction of our client’s business by driving data analytics initiatives across the organisation.

This position entails leading a talented team of analysts and insights specialists dedicated to transforming consumer data into invaluable insights that directly influence business strategies and enhance customer experiences.

In today’s competitive grocery landscape, understanding consumer preferences and market dynamics is essential for sustained growth. The Retail Insights Manager will be responsible for developing and implementing robust analytics frameworks and methodologies to ensure our data insights are relevant and actionable for our client.

This role demands a blend of strategic thinking and technical expertise, focusing on identifying trends, uncovering opportunities for innovation, and delivering insights that foster informed decision-making.

Ultimately, this role is about leading a team to unlock critical insights that drive business success and improve the shopping experience for customers, ensuring our client remains a leader in the grocery sector.

Key Responsibilities:

1. Lead, mentor, and develop a high-performing team of retail insights professionals, fostering a culture of continuous learning and innovation.
2. Act as a key advisor to the client’s category teams on retail insights, ensuring insights are integrated into marketing, store operations, and category management strategies.
3. Set strategic priorities for the team and ensure alignment with Tecsa and client objectives.
4. Oversee the analysis of sales data, customer feedback, and market trends to generate actionable insights influencing commercial strategies.
5. Develop and implement analytics frameworks and methodologies to enhance the reliability and relevance of insights generated.
6. Collaborate with cross-functional teams, including marketing, merchandising, and operations, to provide data-driven recommendations that improve product assortment, pricing strategies, and promotional activities.
7. Present insights and strategic recommendations to senior leadership to support business planning and execution.
8. Conduct comprehensive market research to understand competitive positioning, consumer preferences, and emerging trends within the grocery sector.
9. Utilise advanced analytics and segmentation techniques to deliver tailored insights.
10. Establish KPIs to measure the effectiveness of retail strategies and initiatives.
11. Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decisions and improve overall business performance.
12. Build strong relationships with internal stakeholders to promote a data-driven culture and support strategic initiatives.

Requirements:

1. 4+ years of experience in the grocery or consumer retail sectors in retail analytics, insights generation, or related fields, such as consulting environments or agencies (e.g., Dunnhumby, Circana, Nectar360, Quantium, SymphonyAI).
2. Proven experience in leading teams and managing projects successfully in a fast-paced environment.
3. Strong analytical and data visualization skills, with proficiency in Excel, PowerPoint, BI reporting tools, or similar analytics platforms.
4. Exceptional communication and presentation skills, with the ability to translate complex data insights into actionable strategies for stakeholders.
5. Strong understanding of retail metrics, consumer behavior, and market dynamics.
6. A collaborative, high-performing attitude.
7. An inquisitive mindset with problem-solving talents.
8. Competitive salary (based on experience).
9. Paid annual leave.
10. A supportive, driven culture and a talented team.
11. A dynamic environment for personal growth and impact.
12. Involvement in shaping a growing tech business from its early stages.

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