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- Tasks: Engage and assist customers while achieving personal KPIs in a vibrant retail environment.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and community.
- Benefits: Enjoy competitive pay, a bonus scheme, generous discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values passion, customer service, and personal development.
- Qualifications: Must be a team player with strong communication skills and a love for retail.
- Other info: This is a fixed-term role for 30 hours over 2 months on Oxford Street.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (30 hours, 2 months fixed term) - Oxford Street employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (30 hours, 2 months fixed term) - Oxford Street
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. This will not only help you engage with customers effectively but also demonstrate your genuine passion for the brand during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and show that you're ready to deliver total customer satisfaction.
✨Tip Number 3
Be prepared to discuss your previous retail experiences and how they relate to the role. Highlight specific examples where you achieved KPIs or contributed to a team, as this will showcase your ability to perform in a retail environment.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including weekends and holidays. Mentioning your availability during the interview can set you apart from other candidates who may have restrictions.
We think you need these skills to ace Retail Associate (30 hours, 2 months fixed term) - Oxford Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what New Balance is looking for in a Retail Associate. Highlight your customer service skills and passion for retail in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous retail experience, customer service roles, or teamwork examples.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific reasons why you want to work for New Balance and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share experiences where you've gone above and beyond for customers, as this aligns with the company's desire for brand ambassadors.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, prepare examples of how you've successfully worked in teams before. Highlight any collaborative projects or situations where you supported your colleagues.
✨Prepare for Customer Scenarios
Anticipate questions about handling difficult customer situations. Think of specific instances where you provided excellent customer service and be ready to discuss how you ensured customer satisfaction.
✨Understand the Brand
Research New Balance and its values before the interview. Familiarise yourself with their products and recent initiatives, so you can speak knowledgeably about the brand and demonstrate your enthusiasm for joining their team.
