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- Tasks: Lead a dynamic team in a fast-paced restaurant environment, ensuring top-notch customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history and a commitment to quality.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus mental health support.
- Why this job: Be part of a vibrant team in a stylish venue while developing your career in hospitality.
- Qualifications: No prior experience needed; just bring your energy and enthusiasm!
- Other info: Diversity and inclusion are key values; all applicants are welcome.
The predicted salary is between 24000 - 36000 £ per year.
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Shepherd Neame is on the lookout for a Restaurant Team Leader with bundles of energy and enthusiasm to join us. If you have experience of leading a team in a fast-paced, customer-focused environment and you are looking to carve out your career in the hospitality industry, this may be just the job for you.
Situated in the heart of historic Tenterden village, the Vine is accessible by car and bus, and conveniently located near Kent Steam Railway and Tenterden Museum. The classic Victorian facade conceals a modern, stylish interior which boasts comfortable sofas and a warm conservatory bathed in natural light. Outside, a walled garden provides the perfect setting for an afternoon in the sun.
At Shepherd Neame, we know that first impressions count. As an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities, and leading and developing our team to deliver an excellent level of service to our customers at every opportunity.
If you haven’t got any previous hospitality experience, please do not worry. As long as you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT’S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100’s of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Restaurant Team Leader, Kent employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader, Kent
✨Tip Number 1
Show your enthusiasm for the hospitality industry! When you connect with us, make sure to express your passion for customer service and teamwork. This role is all about energy and enthusiasm, so let that shine through in your conversations.
✨Tip Number 2
Familiarize yourself with our brand and values. Understanding Shepherd Neame's history and commitment to quality will help you align your responses during discussions. Highlight how your personal values resonate with our Sheps Skills: Working Together, Pride and Passion, Authenticity, and Sheps Spirit.
✨Tip Number 3
Prepare to discuss your leadership style. Even if you don't have direct hospitality experience, think about times you've led a team or project. Be ready to share examples of how you motivated others and handled challenges in fast-paced environments.
✨Tip Number 4
Network with current employees or visit our pubs. Engaging with our team members can provide valuable insights into the company culture and expectations. Plus, it shows your genuine interest in becoming part of the Shepherd Neame family!
We think you need these skills to ace Restaurant Team Leader, Kent
Some tips for your application 🫡
Show Your Enthusiasm: In your application, make sure to express your energy and enthusiasm for the role. Highlight your passion for the hospitality industry and your desire to lead a team.
Highlight Relevant Experience: Even if you don't have direct hospitality experience, emphasize any leadership roles or customer service experiences you've had. Use specific examples to demonstrate your ability to work in a fast-paced environment.
Align with Company Values: Familiarize yourself with Shepherd Neame's values such as Working Together, Pride and Passion, Authenticity, and Sheps Spirit. Reflect these values in your application to show that you are a good cultural fit.
Tailor Your CV: Customize your CV to highlight skills and experiences that are relevant to the Restaurant Team Leader position. Make sure to include any achievements that showcase your leadership abilities and customer service skills.
How to prepare for a job interview at TN United Kingdom
✨Show Your Enthusiasm
As a Restaurant Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share specific examples of how you've motivated your team in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and experiences. Highlight situations where you successfully led a team in a fast-paced environment, focusing on how you handled challenges and ensured excellent customer service.
✨Know the Company
Familiarize yourself with Shepherd Neame's history and values. Understanding their commitment to diversity, equality, and inclusion will show that you align with their culture and are genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare questions that reflect your interest in the role and the company. Inquire about opportunities for development within the pubs or the brewery, as this shows your ambition and desire to grow with Shepherd Neame.
