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- Tasks: Coordinate relocation services for corporate clients and ensure service excellence.
- Company: Join Sterling Lexicon, a leader in global mobility services with a diverse international team.
- Benefits: Enjoy hybrid or remote work options, intensive onboarding, and development opportunities.
- Why this job: Be part of a dynamic team that values open communication and innovative solutions.
- Qualifications: Experience in relocation management, fluent in French and English, strong organizational skills required.
- Other info: Work from our Swiss or UK offices and collaborate globally.
The predicted salary is between 28800 - 43200 £ per year.
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Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients’ mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.
Your Role:
The Relocation Consultant is responsible for driving the effective coordination and provision of relocation services to corporate clients.
As a Relocation Specialist, you will work closely as part of a team with internal departments as well as corporate clients. You will ensure compliance and service excellence, coordinate all relevant services for multinational corporate clients, communicate with all involved parties, and control the performance of the international service network. The job is very varied and requires good communication and organizational skills.
You will be part of our Switzerland team, based either from our Swiss or UK offices.
Your Responsibilities:
- Act as the main point of contact to clients, corporate accounts and internal stakeholders regarding relocation services and needs.
- Manage cases from initiation to completion including needs assessment, client briefings, preparation and coordination of services and supply chain support to ensure complete satisfaction from assignee, family and client by exceeding their service expectations.
- Ensure the provision of professional, timely and accurate advice and assistance to clients in counselling the Client’s corporate relocation policy including numerous relocation service offerings.
- Manage own caseload and assist colleagues where required, including complying with all associated administrative duties and updating our internal system.
- Collaborate effectively within the Company by providing support, where required, to all members of the organisation, advising on process improvements, cost savings, attending client meetings, etc.
Your Skills & Experience:
- Previous experience in relocation/assignment management is necessary.
- Customer focused approach and attitude – excellent communication skills.
- Ability to multitask and pay attention to detail – good organizational skills.
- Commercial and financial acumen.
- Fluent in French and English language.
- German, in addition, is an advantage.
- Strong IT and MS Office experience (Outlook, Word and Excel).
What we offer:
- Hybrid Work or Remote Work.
- Intensive onboarding program.
- International Team in a global environment.
- Development opportunities in an international cooperation.
- Flat hierarchy, open communication, agile and modern working environment.
The Company:
Sterling Lexicon is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America to support the success of our clients and their relocating employees around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Relocation Consultant, Uxbridge employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation Consultant, Uxbridge
✨Tip Number 1
Familiarize yourself with the relocation industry and the specific services offered by Sterling Lexicon. Understanding their approach to global mobility will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your experience in managing relocation cases and your ability to communicate effectively with clients and stakeholders. Be prepared to share specific examples of how you've exceeded client expectations in previous roles.
✨Tip Number 3
Since fluency in French and English is required, practice your language skills, especially in a business context. Being able to demonstrate your proficiency during any conversations or interviews will set you apart.
✨Tip Number 4
Research the company culture at Sterling Lexicon and be ready to discuss how your values align with theirs. Showing that you understand their flat hierarchy and open communication style will demonstrate your fit for the team.
We think you need these skills to ace Relocation Consultant, Uxbridge
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Relocation Consultant position. Understand the key responsibilities and required skills, especially the importance of communication and organizational skills.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in relocation or assignment management. Be specific about your roles and how they relate to the responsibilities outlined in the job description.
Showcase Language Skills: Since fluency in French and English is required, make sure to clearly state your language proficiency. If you speak German as well, mention it as an additional asset.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to demonstrate that you are a good fit for the role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Communication Skills
As a Relocation Consultant, excellent communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively, both in English and French. Use examples from your past experiences where you successfully managed client communications.
✨Highlight Your Organizational Abilities
This role requires strong organizational skills. Discuss how you manage multiple cases simultaneously and ensure that all details are attended to. Share specific strategies or tools you use to stay organized and efficient.
✨Demonstrate Customer Focus
Sterling Lexicon values a customer-focused approach. Prepare to discuss how you prioritize client needs and exceed their expectations. Provide examples of how you've handled challenging situations to ensure client satisfaction.
✨Familiarize Yourself with Relocation Policies
Understanding corporate relocation policies is crucial for this role. Research common policies and be ready to discuss how you would advise clients on these matters. This shows your proactive approach and readiness to contribute from day one.
