Receptionist

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Hagley Road Retirement Village, part of the ExtraCare Charitable Trust, are currently recruiting a full-time Receptionist – job share considered for the right candidates.

This is a fantastic opportunity for an experienced Receptionist to join our friendly team at our Hagley Road Retirement Village and support the village’s commitment in delivering ExtraCare’s mission of “better lives for older people”.

Benefits include:

• Contributory Pension (up to 9%)
• Employee Assistance Programme
• Life Assurance
• Cycle to work scheme
• 33 days annual leave including bank holidays pro rata for part time
• Option to purchase or sell additional annual leave
• Free Gym Membership
• Hours: 30 hours per week
• Salary: £12.45 per hour (£18,770pa, pro rata of FTE)
• Contract: Permanent – Part-Time
• Location: Hagley Road Retirement Village, Birmingham, B17 8BH

What will you do as our Receptionist:

• Meet and greet visitors in a pleasant, friendly, and welcoming manner.
• Provide a friendly and helpful telephone service.
• Ensure all visitors & contractors can be accounted for in case of an emergency.
• Ensure reception area is kept tidy and report any shortfalls.
• With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
• Set up systems to manage and keep accurate records of meeting room bookings.
• Take comprehensive messages for members of staff or residents, ensuring they are passed on.
• Train and guide residents, volunteers, or others to provide a competent service.

Our ideal Receptionist will have:

• Proven people skills with impeccable customer service and attention to detail.
• Exceptional verbal and written communication skills.
• Excellent organisational skills.

Do not miss out! Click ‘apply’ now to make a difference to the lives of older people as our Receptionist.

• Closing date: 1st August 2024
• Interview dates: 8th August 2024

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