Rail Replacement Coordinator - GTR London

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Client:

Transport UK London Bus

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c1d9d3490ae4

Job Views:

5

Posted:

14.02.2025

Expiry Date:

31.03.2025

Job Description:

The core role will be working as a Rail Replacement Coordinator across GTR network, during times of disruption and pre-planned work. There is also a requirement to assist our special events teams.

Key Responsibilities

We expect you to be customer-focused in everything you do, ensuring a fantastic experience for people traveling with us. Even when things may not be running smoothly, you need to ensure customers are kept informed throughout their journey. Some duties may be of a safety-critical nature and will require a safety-critical medical. You will be trained to carry out all aspects of the role, including managing different situations during times of disruption, ensuring buses and trains run on time, making announcements, carrying out appropriate safety duties, and assisting with customer service and revenue. You will receive classroom and depot-based training to ensure you have all the knowledge and skills you need for smooth and safe operations.

Skills, Knowledge and Expertise

• Great attention to detail
• A systematic approach to working
• Available to work flexibly and at short notice
• Ultimate flexibility – pick and choose when and where you work
• Fully trained for each component of the role, with necessary tests for safety-critical work
• Ability to travel to different parts of the region/country depending on operational need
• Competitive salary of £15 per hour, along with a range of other benefits
• Access to our employee assistance programme

Transport UK London Bus operates bus services across London on behalf of TFL, plus rail replacement and event services across the UK. We operate over ten percent of the London bus network, running approximately 800 vehicles and employing around 2,700 employees across six depots in Central, South, and West London. We run a number of routes, carrying over 150 million passengers a year on TfL’s contracted bus network.

Transport UK London Bus is working hard to ensure our workforce is a true representation of society, fully supporting diversity, inclusion, and equity. We take a zero-tolerance approach to all forms of discrimination and harassment and encourage suitably qualified applicants from under-represented groups to apply. A copy of our Diversity, Inclusion, and Equality Policy is available on request.

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