Project Manager, Social

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At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This core belief has guided Burberry since 1856 and remains central to our operations today.

We aim to provide an environment for creative minds from diverse backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world—creating the next generation of sustainable luxury, driving industry change, and championing our communities.

Job Purpose

The role of the Project Manager, Social, is to work closely with marketing, creative, and wider business teams to deliver core marketing brand moments through social platforms. The role involves partnering with project collaborators to ensure projects are delivered as planned. It is responsible for end-to-end management of social projects, including planning, strategy, creative development, delivery, and execution—achieved through successful collaboration with teams and close partnership with marketing, production, and creative specialists to deliver innovative business initiatives.

This role ensures the best possible outcomes for projects both strategically and creatively by managing each phase effectively, safeguarding timings and milestones at each stage.

Key Responsibilities

• Collaborate closely with key stakeholders and the project management team to drive projects positively, maintaining constant communication and alignment.
• Provide leadership, planning, and communication for projects, aiming for the best strategic and creative outcomes.
• Support the social team in delivering creative and strategic elements across channels, ensuring alignment.
• Own social processes to ensure smooth operations and clearly defined, regularly assessed ways of working.
• Manage risks and issues, escalating as necessary, and providing options for resolution.
• Organize internal review sessions with clear agendas and next steps to protect project timelines.
• Track multiple projects to stay on brief, on time, and within budget, using appropriate project management methodologies.
• Create and monitor daily task lists throughout the social project lifecycle, from initial scope to delivery.
• Partner with creative resources to manage project allocation and prioritization, ensuring smooth initiative execution.

Core Accountabilities/Measures of Success

• Deliver organic and paid social content successfully.
• Maintain effective communication.
• Keep stakeholders informed and engaged.
• Gain respect and compliance from teams for your direction.
• Protect timings at each project stage.
• Define and follow clear processes for each initiative.
• Foster productive cross-functional collaboration.
• Use project management tools effectively, keeping projects up to date.

Qualifications and Experience Required

• Excellent interpersonal skills, including meeting management, facilitation, presentation, and writing.
• Proven experience in formal project management roles, preferably in similar industries, working closely with creative and marketing teams.
• Understanding of global social platforms and proactive drive for their development.
• Ability to build relationships with stakeholders to capture and meet requirements throughout projects.
• Strong organization, planning, and time management skills.
• Agile mindset, confident in managing multiple work streams.
• Ability to organize and report complex information, facilitating decision-making across senior stakeholders.
• Responsible for delivering projects on time and within scope, balancing team needs effectively.
• Capable of driving processes and timings across departments for global campaigns to ensure optimal results for the brand.

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