Product Owner, Gloucestershire

I run a small but perfectly formed delivery team at Ecotricity. Product Owners are responsible for leading the delivery of the technology and associated business change here at Ecotricity.

I have a vacancy for a product owner to pair up with one of the delivery teams and support the optimisation of one of our platforms.

The success of our entire business relies on digital channels and a self-service first model. The energy industry is complex though and many systems and services must be integrated to create journeys that support our customers’ needs. We’re building these journeys that also allow our contact centre agents to fully support our customers and plug the gaps where self-service isn’t possible.

Responsibilities

• Managing the build and continuous delivery of awesome software experiences that improve performance of our platforms
• Managing stakeholders through steering, agile ceremonies, stand-ups and workshops
• Run requirement gathering workshops with internal and external stakeholders.
• Continuous monitoring of product-related technical debt, working alongside the developers to ensure that sprints have an appropriate mix of new functionality, fixes and on-demand changes
• Management of Product Backlog and prioritising requirements based on the business goals
• Development of User Stories, Acceptance Criteria and Epics
• Strong business case and cost benefit analysis skills

Advantageous

• Digital agency experience
• Experience of working with both front-end and backend tech teams to deliver projects
• Knowledge of sustainability issues and a passion to fix them using technology
• Product Owner (certified)
• Recent experience in the Energy industry

Key Relationships

• Senior Business Stakeholders
• UX Team
• Development teams
• QA Team

Knowledge and Skills

• Heavyweight digital product owner experience
• Stakeholder management and facilitation of decisions of all sizes
• Technical resource management
• Project Manager collaboration
• Management of Product Backlog
• Development of User Stories
• Sprint planning and tracking
• Senior presentation skills (c-suite)
• Risk and issue management
• Agile project estimation using story pointing and velocity reporting
• Project financial modelling

Requirements

• Demonstrable experience of having delivered brilliant digital products and services
• Strong Jira experience including story pointing and velocity tracking
• Attention to detail, methodical approach
• First-rate written and verbal communication
• Proven personal development, self-management and a desire to be brilliant
• Clear and concise relaying of ideas and concepts
• Passionate about UX and previous involvement in creative UX builds
• Strong user story writing experience using gherkin/cucumber format and providing acceptance criteria
• Experience & confidence in public speaking

Flexibility statement

The fast-moving nature of the company’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain’s greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity – the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain – by replacing fossil fuels with clean, renewable energy.

We don’t just supply green energy; we use the money from our customers’ bills to make it ourselves too – we build windmills, sun parks and green gasmills in Britain. We call this turning ‘bills into mills’. Some of our biggest achievements to date include building Britain’s first megawatt windmill and the country’s first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of – grass.

We don’t just focus on energy though – we built the Electric Highway, Britain’s leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain’s greenest mobile phone service, Ecotalk, where they use the money from their customers’ bills to protect and regenerate Britain’s lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

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