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- Tasks: Process contracts accurately and on time, collaborating with sales and customer service teams.
- Company: Join Bionic, the UK's top business comparison service, making life easier for small businesses.
- Benefits: Enjoy hybrid working, 25 days leave, wellness programmes, and exciting company events.
- Why this job: Be part of a dynamic team that values detail and efficiency while impacting small businesses positively.
- Qualifications: Experience in administration or analytics, strong communication skills, and proficiency in Microsoft Excel required.
- Other info: Opportunity for career growth and a supportive work culture focused on employee well-being.
The predicted salary is between 24000 - 29000 £ per year.
Salary: £24,000 with a £450 bonus pot per month (OTE £29,400)
Location: London (hybrid working - 3 days in office per week)
About Bionic: We are Bionic, the UK’s number one business comparison and switching service. It’s our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses. To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials – energy, connectivity, insurance, and finance.
About the Role: As a Processing Administrator, you'll ensure key transactions with our customers are completed accurately and on time. Working within a team of five specialists, your main responsibility is to submit contracts correctly to our panel of suppliers. You will collaborate closely with our sales and customer service teams to collect necessary supplier details and confirm agreements daily. Additionally, you'll update internal records by uploading supplier reports and entering new pricing data into the system. This role requires strong attention to detail, the ability to prioritise tasks, and a diligent approach—helping to keep the contract process running smoothly.
Day to day Responsibilities:
- Ensure all contracts sold the previous day are correctly processed and sent to the right supplier.
- Update internal and external trackers to monitor daily performance progress.
- Work closely with Sales, Service, and supplier contacts to ensure all necessary information is included with each sale.
- Reconcile sales volumes with supplier contracts on a daily, weekly, and monthly basis.
- Collaborate with tech teams to automate manual processes and improve efficiency.
- Track daily outputs, generate reports, and update key stakeholders on progress.
The Team: This role sits within our Sales and Operations department, and the team are the crucial communication link between our customers and our suppliers to ensure that every new contract goes live as seamlessly as possible for our customers.
Essential Skills and Experience:
- Proven experience within an administration or analytical role preferably in a sales-driven or customer service environment.
- Ability to analyse data and deliver root cause analysis.
- Excellent communication and interpersonal skills, with the ability to engage with stakeholders internally and externally.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Experience working across multiple CRM systems.
- Proficiency in using Microsoft, specifically Excel.
- Experience in processing, customer service, or call center environments. (desirable)
- Familiarity with sales methodologies and customer service best practices. (desirable)
Benefits:
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies.
- 25 days annual leave, increasing with tenure.
- 1 paid family & religious day of leave per year - following successful probation period.
- 1 paid charity volunteering day per year.
- Option to buy/sell up to an additional 3 days leave per year.
- Enhanced maternity, paternity or shared parental leave.
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service.
- Auto-enrolled salary sacrifice pension scheme.
- Life assurance.
- Season ticket loans, salary advances & loans to buy/rent a home – based on tenure.
- Cycle to work scheme.
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success.
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition.
Processing Administrator employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Processing Administrator
✨Tip Number 1
Familiarise yourself with Bionic's mission and values. Understanding how we aim to make it easier for small businesses will help you align your answers during any interviews or discussions, showcasing your enthusiasm for our goals.
✨Tip Number 2
Brush up on your data analysis skills, especially in Excel. Since the role involves processing contracts and reconciling sales volumes, demonstrating your proficiency in handling data will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Bionic on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Processing Administrator role, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples of your past experiences in administration or customer service that highlight your attention to detail and organisational skills. Being able to discuss these in a conversational manner will demonstrate your suitability for the role.
We think you need these skills to ace Processing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or analytical roles, especially in sales-driven or customer service environments. Emphasise skills like data analysis, communication, and organisation that align with the Processing Administrator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of Bionic's mission and how your skills can contribute to their goals. Mention specific experiences that demonstrate your attention to detail and ability to manage multiple tasks.
Highlight Technical Proficiency: Since the role requires proficiency in Microsoft Excel and experience with CRM systems, be sure to mention any relevant software skills you possess. Provide examples of how you've used these tools in previous roles to improve efficiency.
Showcase Team Collaboration: Bionic values teamwork, so include examples of how you've successfully collaborated with others in past positions. Highlight your ability to communicate effectively with both internal teams and external stakeholders.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Attention to Detail
As a Processing Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past roles where your meticulousness helped avoid errors or improved processes.
✨Demonstrate Your Organisational Skills
This role requires managing multiple tasks simultaneously. Share how you prioritise your workload and any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with CRM Systems
Since experience with multiple CRM systems is essential, brush up on the ones you've used before. Be ready to explain how you leveraged these systems to enhance customer service or streamline processes.
✨Prepare for Data Analysis Questions
The role involves analysing data and delivering root cause analysis. Think of instances where you've successfully analysed data to solve a problem and be ready to discuss your approach during the interview.
