Print + DM Account Director

Job Title: Print + DM Account Director

Salary: £Highly Competitive Package

Location: West Midlands

Reference: J78989

Contact: Telephone: 0141 647 6688

Job Description:

Due to recent significant investment in mail & print technology, coupled with substantial post-pandemic company growth, our client is seeking a highly ambitious Account Director with 5+ years of print, mail, and postage experience gained in a demanding environment.

The Account Director is responsible for the successful retention and revenue growth of all client accounts. You will lead your own client services team, aiming to increase team revenues through repeat and new business to enhance profitability.

Responsibilities:

• Manage a team, demonstrating leadership, encouragement, motivation, and delegation to ensure success
• Mentor and develop team members (Account Executive & Account Manager) to meet targets and ensure client satisfaction
• Foster a culture of recognition and reward
• Drive sales, margin performance, and customer retention
• Act as a key contact for clients, proactively updating and informing them as mailing campaigns proceed

Applicants must have extensive mail fulfillment and postage account management experience, with significant knowledge of UK & international postal services and products across DSA’s, independent carriers, and Royal Mail.

Attributes:

• Highly driven and financially motivated, eager to build a career and improve their life and team
• Effective communication skills
• Approachable, transparent, and supportive
• Strong teamwork skills and willingness to assist colleagues
• Conscientious, confident, and able to meet deadlines without supervision
• Enthusiastic, motivated, adaptable, and responsible
• Professional with a fun aspect to encourage team performance
• Desire to learn, improve, and take ownership of work and team performance

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