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- Tasks: Lead content design strategy and collaborate with cross-functional teams to enhance customer experiences.
- Company: Wise is a global tech company revolutionizing how money moves and is managed worldwide.
- Benefits: Join a diverse team, enjoy autonomy, and contribute to a mission that empowers people financially.
- Why this job: Be part of a positive change, shaping a fair financial system while elevating content quality.
- Qualifications: Extensive experience in content design, with a focus on creating world-class products and collaboration.
- Other info: We value diversity and inclusivity, ensuring every team member feels respected and empowered.
The predicted salary is between 48000 - 72000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.
Job Description
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done?
How do you collaborate in a human-centred way to ship work you’re truly proud of?
These are just a few of the challenges a Principal (IC) Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system.
Your mission
You’ll lead content design strategy and projects, working across the cross-functional teams that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world-class customer experiences.
How you’ll contribute:
- You’ll collaborate with your design, product and engineering partners to set the vision and strategy, and coach teams to deliver it.
- You’ll be influential in your squad, understanding and prioritising content needs and delivering on the most impactful projects across multiple teams.
- Working with design leaders from other squads, you’ll standardise and systematise experiences for customers.
- Using your content skills, you’ll level up content design quality and maturity across the FinCrime squad.
- Part of the Content Guild, you’ll regularly collaborate with the content community across Wise.
This role will give you the opportunity to:
- Own the squad’s content end-to-end, and steer the strategy and direction.
- Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship.
- Be part of a positive change in the world. We’re fixing a broken system, and putting people and businesses in control of their money.
About you:
You’re an accomplished and experienced Principal Content Designer with extensive experience shipping world-class products.
You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
You have an eye for quality, and know what to focus on to drive it up.
You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment.
You’re highly empathetic, both to customers and the people you work with.
You’re a trusted partner, building effective relationships with your peers across the business.
Heads up, this probably isn’t for you if:
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX.
Additional Information
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We’re proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
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Principal Content Designer, London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Content Designer, London
✨Tip Number 1
Familiarize yourself with Wise's mission and values. Understanding how they aim to create a fair and human financial system will help you align your content design strategy with their goals during the interview.
✨Tip Number 2
Showcase your experience in leading cross-functional teams. Be prepared to discuss specific projects where you've collaborated with design, product, and engineering partners to deliver impactful content solutions.
✨Tip Number 3
Highlight your ability to navigate complexity and ambiguity. Share examples of how you've successfully managed challenging situations in content design, demonstrating your problem-solving skills and adaptability.
✨Tip Number 4
Emphasize your empathy towards users and team members. Prepare to discuss how you've built effective relationships and fostered collaboration within diverse teams, as this aligns with Wise's commitment to inclusivity.
We think you need these skills to ace Principal Content Designer, London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Principal Content Designer position at Wise. Understand the key responsibilities and the skills required, especially focusing on content design strategy and collaboration with cross-functional teams.
Showcase Relevant Experience: In your application, highlight your experience in content design, particularly any projects where you led strategy or collaborated with design, product, and engineering teams. Use specific examples that demonstrate your ability to navigate complexity and ambiguity.
Emphasize Empathy and Collaboration: Wise values empathy and collaboration. Make sure to convey your ability to build effective relationships and work within diverse teams. Share instances where you have successfully influenced others and contributed to a positive team culture.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values of Wise. Use terms from the job description, such as 'human-centred', 'content quality', and 'customer experiences' to align your application with their mission and vision.
How to prepare for a job interview at TN United Kingdom
✨Understand the Mission
Before your interview, make sure you fully grasp Wise's mission to create a fair and human financial system. Be prepared to discuss how your experience aligns with this goal and how you can contribute to making complex financial processes simpler for users.
✨Showcase Your Content Design Experience
Highlight specific projects where you've led content design strategy and delivered impactful results. Be ready to discuss your approach to navigating complexity and ambiguity in your previous roles, as this is crucial for the Principal Content Designer position.
✨Emphasize Collaboration Skills
Wise values collaboration across cross-functional teams. Prepare examples of how you've successfully worked with design, product, and engineering partners to achieve common goals. Demonstrating your ability to inspire and influence others will be key.
✨Demonstrate Empathy
As a Principal Content Designer, empathy is essential. Be ready to share instances where you've put yourself in the shoes of customers or team members to improve experiences. This will show that you understand the importance of user-centered design.
