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- Tasks: Join our team as a Patient Accounts Officer, managing billing queries and improving processes.
- Company: Nuffield Health is a charity dedicated to building a healthier nation through exceptional healthcare services.
- Benefits: Enjoy free private healthcare, gym membership, and a cycle to work scheme.
- Why this job: Make a real impact on patient experience while working in a supportive and rewarding environment.
- Qualifications: Attention to detail and strong communication skills are essential; experience with Salesforce is a plus.
- Other info: This is a part-time role, offering 22.5 hours per week, including Saturdays.
The predicted salary is between 27000 - 45000 £ per year.
Parkside Hospital – Wimbledon | Finance | Permanent | Part-Time
Competitive salary, depending on experience
22.5 hours (Includes Saturday)
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing.
We are seeking a meticulous and dedicated Patients Accounts Officer to join our Parkside Hospital team. In this role, you’ll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.
Responsibilities:
- Assist the supervisor and management of Salesforce queues.
- Liaise with hospital teams to resolve billing issues and escalate when required.
- Manage billing queries through the effective use of agreed procedures and in coordination with the customer services team.
- Propose improvements and seek opportunities to optimise ways of working within the team.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early. So, it’s a good idea to apply right away to ensure you’re considered for this role.
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Patient Accounts Officer, London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Accounts Officer, London
✨Tip Number 1
Familiarize yourself with Salesforce, as it's a key tool for managing billing queries. Understanding its functionalities will help you demonstrate your readiness to assist the supervisor and manage queues effectively.
✨Tip Number 2
Network with current or former employees of Nuffield Health to gain insights into the company culture and expectations. This can give you an edge in understanding how to align your skills with their needs.
✨Tip Number 3
Prepare examples of how you've successfully resolved billing issues in the past. Being able to share specific instances will showcase your problem-solving skills and your ability to work collaboratively with teams.
✨Tip Number 4
Research the latest trends in patient accounts management and billing processes. Showing that you're knowledgeable about industry standards can set you apart as a candidate who is proactive and committed to optimizing ways of working.
We think you need these skills to ace Patient Accounts Officer, London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Patient Accounts Officer position. Understand the key responsibilities and required skills, such as managing billing queries and liaising with hospital teams.
Tailor Your CV: Customize your CV to highlight relevant experience in finance or patient accounts. Emphasize any previous roles where you managed billing processes or resolved customer queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your attention to detail. Mention specific examples of how you've contributed to improving processes in past roles, aligning with the responsibilities mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at TN United Kingdom
✨Understand the Billing Process
Make sure you have a solid understanding of the billing process in healthcare. Be prepared to discuss how you would handle billing queries and what steps you would take to resolve issues effectively.
✨Familiarize Yourself with Salesforce
Since the role involves managing Salesforce queues, it’s crucial to familiarize yourself with this platform. Highlight any previous experience you have with Salesforce or similar systems during the interview.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've successfully resolved billing issues in the past. This will demonstrate your ability to manage queries and work collaboratively with hospital teams.
✨Propose Improvements
Think about potential improvements you could suggest for optimizing the billing process. Showing initiative and a proactive mindset can set you apart from other candidates.
