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For Companies At a Glance
- Tasks: Assist customers, drive sales, and maintain store standards while embodying the brand's philosophy.
- Company: Max Mara is a global leader in modern women's fashion, known for quality and style since 1951.
- Benefits: Enjoy flexible hours, full training, and an attractive salary package with potential for permanent employment.
- Why this job: Join a dynamic team, enhance your retail skills, and represent a prestigious brand with a strong reputation.
- Qualifications: 1-3 years of retail experience preferred; luxury experience is a bonus. Good conversational English required.
- Other info: Opportunity to grow within a diverse and inclusive company culture.
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base, and sustain the brand.
Main Responsibilities:
- Assist customers in accordance with the Brand philosophy, service, and quality standards.
- Pursue specific objectives assigned by the Store Manager to contribute to the overall store objectives, both individually and as part of a team.
- Engage in clientele activities.
- Ensure merchandise is properly displayed and organized.
- Maintain and update professional and technical knowledge.
- Deliver excellent service to ensure high customer satisfaction.
- Handle customer queries and complaints.
- Act as an ambassador of the customer-centric approach within the store.
Work Schedule: 32 hrs/week.
Profile: The ideal candidate will:
- Demonstrate good conversational English.
- Have 1-3 years of retail experience; luxury experience is a plus.
- Develop and maintain strong client relationships.
- Ensure each customer receives consistent and professional service.
- Be motivated to achieve personal and team goals.
- Maintain high standards consistently.
Potential for permanent employment for suitable candidates. Full training will be provided. An attractive salary and package are offered.
About Max Mara Fashion Group: Max Mara Fashion Group is recognized worldwide as a leader in modern pret-Ã -porter. Founded in Italy in 1951, it offers high-end women's clothing produced with industrial excellence. Our passion, commitment, and tradition have created a unique fashion style.
We are committed to equal opportunity and value diversity in our workforce, including race, ethnicity, gender, age, social background, physical ability, religious beliefs, nationality, and political views.
PART TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PART TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
✨Tip Number 1
Familiarise yourself with Max Mara's brand philosophy and product range. Understanding their unique style and values will help you engage with customers more effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your conversational English skills, especially in a retail context. Being able to communicate clearly and confidently with customers is crucial, so consider role-playing common customer scenarios with friends or family.
✨Tip Number 3
Highlight any previous retail experience, particularly in luxury settings, when networking or during interviews. Share specific examples of how you've successfully built client relationships and contributed to sales goals in past roles.
✨Tip Number 4
Demonstrate your commitment to customer satisfaction by preparing to discuss how you handle customer queries and complaints. Think of instances where you've turned a negative experience into a positive one, as this will showcase your problem-solving skills.
We think you need these skills to ace PART TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Max Mara's philosophy and values. This will help you convey the brand's DNA in your application and demonstrate your alignment with their customer-centric approach.
Highlight Relevant Experience: Emphasise any retail or luxury experience you have in your CV and cover letter. Be specific about your roles and achievements, particularly those that relate to customer service and sales.
Showcase Communication Skills: Since good conversational English is a requirement, ensure your application reflects your communication skills. Use clear and concise language, and consider including examples of how you've successfully engaged with customers in the past.
Tailor Your Application: Customise your CV and cover letter for this specific role. Mention your motivation for applying to Max Mara and how you can contribute to their objectives, both individually and as part of a team.
How to prepare for a job interview at TN United Kingdom
✨Understand the Brand Philosophy
Before your interview, make sure you familiarise yourself with Max Mara's brand philosophy and values. This will help you articulate how you can embody their customer-centric approach and contribute to the store's objectives.
✨Showcase Your Retail Experience
Be prepared to discuss your previous retail experience, especially if you have worked in luxury environments. Highlight specific examples of how you've successfully engaged with clients and driven sales in the past.
✨Demonstrate Excellent Communication Skills
Since good conversational English is essential for this role, practice articulating your thoughts clearly and confidently. Be ready to answer questions about handling customer queries and complaints effectively.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the store's goals, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
