PART TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

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PART TIME CLIENT ADVISOR – WEEKEND MAX MARA STORE – LONDON, London

Job Description

The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base, and sustain the brand.

Main Responsibilities:

• Assist customers in accordance with the Brand philosophy, service, and quality standards.
• Pursue specific objectives assigned by the Store Manager to contribute to the overall store objectives, both individually and as part of a team.
• Engage in clientele activities.
• Ensure merchandise is properly displayed and organized.
• Maintain and update professional and technical knowledge.
• Deliver excellent service to ensure high customer satisfaction.
• Handle customer queries and complaints.
• Act as an ambassador of the customer-centric approach within the store.
• Work Schedule: 32 hrs/week.

Profile:

The ideal candidate will:

• Demonstrate good conversational English.
• Have 1-3 years of retail experience; luxury experience is a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives consistent and professional service.
• Be motivated to achieve personal and team goals.
• Maintain high standards consistently.

Potential for permanent employment for suitable candidates. Full training will be provided. An attractive salary and package are offered.

About Max Mara Fashion Group:

Max Mara Fashion Group is recognized worldwide as a leader in modern pret-à-porter. Founded in Italy in 1951, it offers high-end women\’s clothing produced with industrial excellence. Our passion, commitment, and tradition have created a unique fashion style:

• 9 brands
• 60+ collections per season
• Over 14 million items sold annually
• Available in 105 countries
• Over 2,500 mono-brand stores
• Over 10,000 multi-brand stores
• Speaks 27 languages
• Over 5,500 employees worldwide

We are committed to equal opportunity and value diversity in our workforce, including race, ethnicity, gender, age, social background, physical ability, religious beliefs, nationality, and political views.

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