Order Entry Coordinator

Description

The Order Entry Coordinator is responsible for entering all customer orders in the system (D365) accurately and on time. He / She handles a variety of transactional and operational transactions in partnership with designated members of the KAC / BTB Customer Service Teams. The Order Entry Coordinator assists with any administration tasks required, processes orders, and resolves discrepancies. This role holder is also responsible for providing excellent customer service.

What You’ll Do:

1. Work as part of the team to process sales orders in the system (D365) accurately and on time in alignment with the fulfilment policy.
2. Assist Team & Tier Leads to meet or exceed tier-level KPIs.
3. Ensure the highest level of customer service, resulting in increased productivity and achieving incentive goals.
4. Manage unclean orders for their sales orders.
5. Assist Tier Lead to maintain the tiers email folders within the order entry inbox.
6. Provide administrative assistance to both the Team and Tier leads.

What You’ll Bring:

• Effective written and verbal communication skills.
• Excellent attention to detail.
• Proactive, creative, and self-motivated work style.
• Exceptional organizational and time management skills.
• Demonstrable client service focus.

What Funko Offers

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

#J-18808-Ljbffr