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- Tasks: Ensure guest comfort and safety overnight while managing various responsibilities.
- Company: Join a reputable establishment known for its commitment to guest satisfaction.
- Benefits: Enjoy onsite parking, employee discounts, and a share of monthly gratuities.
- Why this job: Perfect for night owls who thrive in a dynamic environment and love helping others.
- Qualifications: Experience in security or night work is a plus; attention to detail is key.
- Other info: High grooming standards and a positive attitude are essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a vigilant and discreet individual to provide an alert Front of House presence overnight, ensuring guest comfort and safety.
Responsibilities:
- Be fully familiar with the overnight house count of guests, staff, and visitors for evacuation purposes.
- Take detailed handovers from the late receptionist and Duty Manager, and communicate any guest requirements or issues to the morning staff.
- Answer internal and external calls throughout the night via the switchboard or mobile phone.
- Personally welcome late-arriving guests, assist with luggage, valet parking, and ensure their comfort.
- Fulfill Room Service orders from the night menu, knowing the dishes and ingredients.
- Conduct regular patrols of the building, ensuring security and noting maintenance needs.
- Be familiar with fire alarm panels, reading displays, locating detectors, and resetting alarms.
- Maintain guest areas, ensuring they are tidy and welcoming during the night.
- Close lounges when guests retire, switch off lights, dampen fires, and lock doors.
- Carry out cleaning duties as per schedule.
- Monitor open fires, ensuring they are extinguished and fires are relaid for the morning.
- Check empty bedrooms, ensuring lights are off and windows are closed.
Qualifications:
- A background in security and/or night work is advantageous.
- High personal grooming standards are essential.
- Thoroughness, vigilance, attention to detail, and a positive attitude are required.
Additional Information:
- Onsite parking, generous employee discounts, and a share of monthly gratuities are provided.
Night Porter employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Night Porter. Understanding the nuances of guest comfort and safety will help you demonstrate your commitment to the role during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in security or night work when networking. Connect with professionals in the hospitality industry who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise during the night shift, such as dealing with late arrivals or emergency situations. This will show your proactive approach and readiness for the role.
✨Tip Number 4
Make sure to convey your attention to detail and high personal grooming standards in conversations. These traits are essential for a Night Porter, and demonstrating them can set you apart from other candidates.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Night Porter position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in security or night work. Emphasise your attention to detail, vigilance, and any relevant customer service experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention specific examples of how your background aligns with the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at TN United Kingdom
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Night Porter. Familiarise yourself with tasks like guest check-ins, room service, and security protocols. This will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Vigilance
During the interview, highlight any previous experience that showcases your attention to detail and vigilance. Share examples of how you've handled security or guest comfort in past roles, as this is crucial for a Night Porter.
✨Demonstrate Excellent Communication Skills
As a Night Porter, you'll need to communicate effectively with guests and staff. Be prepared to discuss how you handle calls and guest requests, and consider role-playing scenarios to show your problem-solving skills.
✨Dress to Impress
Since high personal grooming standards are essential for this position, ensure you present yourself well during the interview. A neat appearance will reflect your understanding of the importance of professionalism in the hospitality industry.
