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- Tasks: Be the friendly face for residents and guests, ensuring a smooth experience.
- Company: Join a luxury property management company in Central London, managing UHNW residential apartments.
- Benefits: Enjoy a tailored uniform and a development programme with great career opportunities.
- Why this job: Perfect for those who love customer service and want to work in a prestigious environment.
- Qualifications: Must have 3 years' experience in luxury settings and a clean UK driving licence.
- Other info: Work 4 days on, 4 days off from 7pm to 7am.
The predicted salary is between 20400 - 47600 £ per year.
I am on the lookout for a Night Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background. As Concierge you will be the first point of contact for the residents, guests, and contractors so we are looking for someone with impeccable customer service skills.
Company benefits:
- Development program with great career opportunities
- Tailored uniform provided
About the venue and company:
- UHNW residential apartments
- Central London
- Luxury property management company
About the position:
- Meet and greet the residents & guests on arrival
- Direct & coordinate contractors, post, deliveries, guest requests and bookings
- Assist the residents with travel arrangements and bookings
- Ensure that any maintenance issues are resolved and reported
- Act as an ambassador for the brand
- 4 days on 4 days off / 7pm – 7am
- Must have a clean UK driving license
The successful candidate:
- At least 3 years’ previous experience in luxury apartments or hotels
- Must be well presented with flawless communication skills
- Strong knowledge of London and the local area
- Must have a clean UK driving license
- Fluent in English, both written and spoken
- Be willing to go the extra mile
If you are keen to discuss the details further, please apply today or send your CV to Ed at Corecruitment dot com.
Night Concierge - Luxury Apartments - London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge - Luxury Apartments - London
✨Tip Number 1
Familiarise yourself with the luxury residential sector in London. Understanding the expectations and standards of high-end clientele will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who work in luxury apartments or hotels. Attend events or join online forums to connect with others who can provide insights or referrals.
✨Tip Number 3
Brush up on your knowledge of local attractions, restaurants, and services in Central London. Being able to provide recommendations will showcase your expertise and enhance your appeal as a concierge.
✨Tip Number 4
Prepare for situational questions during the interview that assess your problem-solving and customer service skills. Think of examples from your past experience where you went above and beyond for a guest or resident.
We think you need these skills to ace Night Concierge - Luxury Apartments - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury apartments or hotels. Emphasise your customer service skills and any relevant roles that showcase your ability to meet and greet residents and guests.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role of Night Concierge. Mention your understanding of the responsibilities, such as coordinating contractors and assisting with travel arrangements, and how your background makes you a perfect fit.
Highlight Relevant Experience: In your application, specifically mention your previous experience in a 5-star environment. Include examples of how you've gone the extra mile for customers and resolved issues effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting the high standards expected in luxury hospitality.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
As a Night Concierge, you'll be the first point of contact for residents and guests. Be prepared to share specific examples of how you've provided exceptional customer service in previous roles, especially in luxury settings.
✨Demonstrate Local Knowledge
Having a strong knowledge of London and its local area is crucial. Brush up on key locations, transport options, and popular attractions so you can confidently answer questions about assisting residents with travel arrangements.
✨Dress to Impress
Presentation matters in this role. Make sure to dress smartly for your interview, reflecting the high standards expected in a luxury environment. This will also show that you understand the importance of being well-presented as a concierge.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult guests or coordinating multiple requests at once. Think through potential scenarios and how you would respond effectively while maintaining professionalism.
