At a Glance
- Tasks: Diagnose and resolve issues with modern diesel engines while providing exceptional customer service.
- Company: Join a leading brand in power generation technology across various sectors like marine and rail.
- Benefits: Enjoy a competitive salary, company van, fuel card, laptop, mobile, and overtime opportunities.
- Why this job: Be part of a dynamic team that values engineering excellence and customer relationships.
- Qualifications: NVQ3 qualified with experience in mechanical and electrical maintenance of diesel engines required.
- Other info: Field-based role covering the M4 corridor; diverse applicants encouraged.
The predicted salary is between 29938 - 37423 £ per year.
Are you an experienced automotive technician who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…
The Company
You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.
The Ideal Candidate
You will be experienced in both the mechanical and electrical maintenance of diesel engines and/or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning. Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens. Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!
The Role
As the Rail Service Engineer, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity. Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.
The Salary
Basic salary of £37,423 per annum + Overtime available + Company Van + Fuel Card, Laptop, Mobile Phone. This role is field based, and will be covering the M4 corridor from Reading to London, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard.
If you are passionate about providing exceptional customer service within a Field Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview! Please note – you must be able to prove eligibility to work in the UK to be considered for this position. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Mobile Engineer employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Engineer
✨Tip Number 1
Familiarise yourself with the latest diesel engine technologies and ECU systems. Being knowledgeable about current trends and advancements in these areas will help you stand out during discussions with potential employers.
✨Tip Number 2
Network with professionals in the rail and automotive sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for technical interviews by practising fault diagnostics scenarios. Being able to demonstrate your problem-solving skills in real-time will show your capability and confidence in handling the role's responsibilities.
✨Tip Number 4
Highlight any customer service experience you have, especially in a technical context. This role requires strong interpersonal skills, so showcasing your ability to communicate effectively with clients will be beneficial.
We think you need these skills to ace Mobile Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with diesel engines, fault diagnostics, and any relevant qualifications like NVQ3. Emphasise your customer service skills and any previous roles in client-facing positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention specific experiences where you solved engineering problems or provided exceptional service to clients.
Highlight Relevant Experience: In your application, focus on your mechanical and electrical maintenance experience, especially with propulsion systems and ECU technology. Use specific examples to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Skills
Make sure to highlight your experience with diesel engines and propulsion systems during the interview. Be prepared to discuss specific projects or challenges you've faced, as well as how you approached fault diagnostics and remote diagnostics.
✨Demonstrate Customer Service Experience
Since customer relationships are key for this role, share examples of how you've successfully interacted with clients in previous positions. Emphasise your ability to deliver added value services and how you handle customer concerns.
✨Prepare for Safety Protocol Questions
Given the safety-critical nature of the role, be ready to discuss your understanding of safety protocols and any relevant training you've undergone. This will show your commitment to maintaining a safe working environment.
✨Research the Company and Its Products
Familiarise yourself with the company's power generation technology solutions and their applications in various sectors. This knowledge will demonstrate your genuine interest in the role and help you ask insightful questions during the interview.