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- Tasks: Plan and execute exciting meetings and events for up to 446 guests in a vibrant hotel.
- Company: Join the fantastic team at Pullman, a lively hotel in central London.
- Benefits: Enjoy free meals, gym access, and up to 33 days of annual leave!
- Why this job: Be part of a fun, passionate team while maximizing client relationships and sales opportunities.
- Qualifications: Previous experience in event management and strong communication skills are essential.
- Other info: Eligibility to work in the UK is required; enjoy three complimentary bonus breaks each year!
The predicted salary is between 30000 - 42000 £ per year.
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Meeting & Events Executive, Greater London
Client:
PULLMAN
Location:
Greater London, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
04058eb8a2a0
Job Views:
8
Posted:
02.03.2025
Expiry Date:
16.04.2025
Job Description:
We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.
You will assist the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies, providing excellent customer service at all times to all customers.
In this role, you will assist in planning and executing meetings, events, and conferences for up to 446 guests , from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event. This role requires a proven record of accomplishment in event management.
Responsibilities:
- Respond to enquiries from agents/clients within time limit and in a professional manner.
- Practice efficient and effective yield management in line with guidelines.
- Promote special offers where appropriate and maximize each and every sales opportunity.
- Prepare contracts and ensure maximum conversion of all business taken in the diary.
- Ensure all business is chased and departmental guidelines are followed.
- Conduct show-rounds for existing bookings and for new clients.
- Ensure client receives a detailed event order in advance of their event.
- Greet client on arrival to the hotel at the start of their function and maintain a presence throughout the event.
- Resolve any client disputes and complaints in a professional manner and within guidelines issued.
- Ensure accounting procedures are adhered to at all times – obtain prepayments, reconcile and check final invoices and send to the client within 48 hours of departure. Any account queries are to be dealt with within 48 hours.
- Maintain strong market awareness through competitor site inspections.
- Achieve individual weekly targets.
Salary: £36,037 per annum
Qualifications:
Key Skills and Behaviours required:
- Organisation and time management skills.
- Strong communication skills both written and verbal.
- Administration and problem-solving skills.
- Ability to work to deadlines.
- Customer focused.
- Attention to detail.
- Driven towards maximising sales and meeting departmental budgets.
- Use of OPERA Cloud and Delphi system is essential.
- You must have previous Meetings & Events experience in a conference hotel or venue.
Additional Information:
Benefits:
- Three complimentary Bonus Breaks – benefit from a free one or two day break in another Accor property in the UK each year.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Free meals on duty and access to hotel Gym.
- Up to 33 days of annual leave per annum.
The successful candidate must already have eligibility to work in the UK.
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Meeting & Events Executive employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Executive
✨Tip Number 1
Make sure to showcase your passion for hospitality and events during any interactions. Whether it's in a networking event or an informal chat, let your enthusiasm shine through. This role is all about being fun and extroverted, so don't hold back!
✨Tip Number 2
Familiarize yourself with the OPERA Cloud and Delphi systems before applying. If you can demonstrate your knowledge of these tools in conversations or interviews, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 3
Network with professionals in the hospitality industry, especially those who have experience in event management. Attend local events or join online groups to connect with others and learn more about the latest trends and best practices.
✨Tip Number 4
Research the Pullman brand and their unique offerings. Understanding their values and what makes them stand out will help you tailor your approach and show that you're genuinely interested in being part of their fantastic team.
We think you need these skills to ace Meeting & Events Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Meeting & Events Executive position. Highlight key responsibilities and required skills, such as strong communication and organization skills, to tailor your application.
Craft a Tailored CV: Your CV should reflect your experience in event management, particularly in a conference hotel or venue. Emphasize relevant achievements and skills that align with the job requirements, such as customer service excellence and sales maximization.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the role. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Meeting & Events Executive role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Events
Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've organized and what made them successful. This will demonstrate your passion and commitment to the role.
✨Highlight Your Communication Skills
Since strong communication is key in this role, prepare to discuss how you effectively communicate with clients and team members. Use examples that showcase your ability to resolve conflicts and maintain positive relationships.
✨Demonstrate Organizational Skills
Be ready to talk about your time management and organizational skills. Discuss how you prioritize tasks and manage multiple events simultaneously, ensuring that every detail is accounted for.
✨Familiarize Yourself with OPERA Cloud and Delphi
Since experience with OPERA Cloud and Delphi is essential, make sure you are familiar with these systems. If you have used them before, be prepared to discuss your experience; if not, show your willingness to learn quickly.
