Marketing & Communications Manager

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Marketing & Communications Manager, London

Client:

The Dorchester

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3132249f7258

Job Views:

4

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

We care about your career and are known for having the absolute best people in the industry. When you join us as Marketing Communications Manager at Alain Ducasse at The Dorchester, you start a unique opportunity to become celebrated as the very best in your field.

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision – Treasured by Guests , Cherished by Employees , Celebrated Worldwide .

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

What you\’ll do

You’ll love what you do and take pride in delighting our guests:

• Implement social media strategy, creating engaging and relevant content for social media channels.
• Oversee organic content creation, delivery and analysis across all social channels.
• Brand guardian of visual aesthetic of all social media channels.
• Organise and oversee photo and video shoots with paid content creators.
• Management of daily posting on Alain Ducasse at The Dorchester related outlet channels.
• Advise on new campaigns, presenting micro-strategies for new concepts/offerings for the restaurant.
• Communicate and liaise with our public relations team to further reach new clientele.
• Community management monitoring and response for Alain Ducasse at The Dorchester’s channels.
• Implement regular training with the team to enhance their understanding of our social strategy.
• Monitor industry trends and make appropriate recommendations regarding new strategies.
• Create regular newsletters to promote the restaurant.
• Create monthly reports detailing performance metrics and analyzing results.
• Develop and maintain a content calendar with upcoming posts and activities.
• Monitor and analyze results regularly from social and communication activity.
• Ensure communication with the entire team for alignment.

What you\’ll bring

• Previous experience in a similar role.
• Experience managing high profile social media channels.
• Strong project management skills.
• Strong communication skills and public relations experience.
• Proven track record of designing and executing successful social media campaigns.
• Excellent attention to detail.
• An eye for a pleasing aesthetic across social media and online platforms.
• Some level of knowledge of Adobe creative suite and Microsoft Office desirable but not essential.
• Highly organized, and able to thrive in a dynamic environment.

What you\’ll get

As a Marketing Communications Manager at Alain Ducasse, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge.
• Complimentary stays including breakfast across the Dorchester Collection Hotels.
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection.
• Vibrant Social events that bring employees together.
• Amazing benefits such as discounts in various high street and online shops.
• Apprenticeship, training and development opportunities.
• £1000 bonus when you recommend a friend.
• Access to immediate wellbeing advice, because We Care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process, please do call the People & Culture team.

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