Manager, Visual Merchandising, London

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We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

We are a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit our page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Primary Purpose: The Manager, Visual Merchandising (VM) is responsible for leading the strategy and execution of VM for Tapestry’s brands across Europe. Reporting to the Senior Director, Visual Merchandising EMEAI, the Manager will lead and develop a team of Visual Merchandisers and provide consistent direction to ensure VM standards are met across all channels and markets.

The successful individual will leverage their proficiency in Visual Merchandising to:

• Manage a team of in-store and regional Visual Merchandisers, provide regular training and feedback and communicate clear guidelines to align with brand standards and strategy
• Regularly visit stores within the region to ensure VM is consistent with global expectations
• Collaborate with cross-functional business partners including Area Managers, Buying, Marketing, & Store Operations to plan and execute monthly floor sets
• Attend weekly trade meetings to review sales and identify areas of opportunity, partner with Area Managers and Store Managers to create and deliver action plans where necessary
• Manage clear and effective communication between Corporate and Field VM teams
• Develop a clear understanding of local market trends & customer profiling and adapt global guidelines for local businesses
• Lead and facilitate VM for new store openings, showroom set up, pop ups and events
• Plan daily visual merchandising maintenance for stores in partnership with store management
• Support showroom set up during markets and global marketing initiatives
• Keep up to date on regional trends, utilizing business reports and competitor analysis

The accomplished individual will possess:

• Previous experience in visual merchandising at manager level within retail/fashion, with people management and development expertise
• Ability to create strong visual presentations using creative and commercial skillset
• Ability to interpret visual merchandising presentations and relay to store teams
• Proficiency in Microsoft 365 (Excel & PowerPoint), Adobe InDesign & Photoshop
• Effective communication and relationship building skills
• Experience of working in a fast-paced environment, flexible to last minute changes & requests
• Experience partnering with Buying teams to plan product assortment
• Confidence, motivation and resilience
• Experience working in Central European markets is desirable but not essential
• Flexible to travel regularly in Europe

What Tapestry can offer you:

• Hybrid working (3 days working from the office, 2 days remote)
• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Internal mobility & career progression
• Regular Social Events – Seasonal & Cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

• 25 days holiday in addition to bank holidays
• Annual Incentive Plan (company performance bonus)
• Multi brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman
• Private Healthcare with health assessment (Bupa)
• Bupa rewards – Financial wellbeing support and wellness discounts
• Free 24/7 support for family building, fertility and menopause with Maven
• Employee Assistance Program
• Interest free season ticket loan
• Cycle to work scheme

Our Competencies for All Employees

• Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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