Manager - Menu Commercialization & Product QA

Job Description:

This role manages Wendy’s International QA programs and collaborates with partners regarding food safety, quality, nutrition, sanitation, production, CSR, and animal welfare across multiple products. The geographic scope includes Europe, Asia Pacific, Middle East, and Central Asia, covering over 15 countries.

Responsibilities include supervising and coaching QA staff within The Wendy’s Company and indirectly within Franchisees and Suppliers. The role involves managing compliance of products and suppliers through auditing, product evaluation, lab testing, data management, and ensuring core supplier adherence to Wendy’s quality and food safety standards, aiming for above 95% results.

Additional duties encompass product development and commercialization with international suppliers to support menu options and innovation, as well as supporting supply chain management in supplier identification and approval to meet DTV goals.

The role requires developing, updating, and implementing programs and procedures to monitor compliance with food safety and quality standards, providing technical support to franchise and company stores, and overseeing audits of food processors.

It involves managing the commercialization of products for Europe, Middle East, and Asia Pacific, developing secondary sourcing, supervising international QA team members, and influencing regional leadership on QA strategies.

Further responsibilities include managing supplier and distributor relationships, approving new product specifications, and making supplier approval recommendations.

Qualifications:

• Bachelor\’s Degree in Food Science, Meat Science, Microbiology, or related field
• At least 5 years of experience in food processing QA or Operations
• Knowledge of food science, HACCP, food processing technology, microbiology
• Excellent interpersonal and communication skills
• Strong computer skills and knowledge of statistical analysis and process control

The position is on-site 3 days a week and remotely 2 days a week starting in 2026.

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