Legal Marketing CRM Specialist – Maternity Cover – Immediate Start

Legal Marketing CRM Specialist – Maternity Cover – Immediate Start, London

Client:

THE CHARALLE GROUP

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3786ffb41aa2

Job Views:

78

Posted:

18.02.2025

Expiry Date:

04.04.2025

Job Description:

Legal Marketing CRM Specialist – Maternity Cover – Immediate Start

Our client – a successful and award-winning international law firm – has a fantastic and unique opportunity for an experienced Interaction & CRM Specialist to cover a maternity contract for a minimum of 12 months within their busy Marketing/BD team.

The Position

To support and maintain the firm’s CRM system and ensure user adoption and best practices across the firm.

Responsibilities

• Maintain and develop the CRM system to support the firm’s business strategy.
• Support users on the day-to-day running of InterAction by telephone or in person.
• Data acquisition and stewardship, including resolution of ‘DCM tickets’ raised by the CRM system.
• Responsible for maintaining and executing the data cleansing/maintenance strategy.
• Update new company/person information using a variety of resources to enhance profiles.
• Provide regular and ad hoc reports from the CRM system for senior management and department heads across the firm.
• Contribute to and support the wider marketing team with events management and related marketing activities.
• Manage and send out mailings using the Vuture VX platform.
• Monitor the client update inbox and support the Client update team with sending out mailings and creating distribution lists.
• Previous InterAction experience is essential, especially in resolving DCM tickets.
• Educated to degree or equivalent level (Specialism CRM/Marketing).
• Excellent communication skills – both written and verbal.
• Excellent problem-solving skills.
• Enjoys working with data and seeing improvement in data quality.
• Strong organisational and administrative skills, with the ability to work under pressure.
• Excellent IT skills, experienced in Excel and using databases, with the ability to adapt to new technology and processes.

Please send your CV for an initial chat with our team.

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