Lead Support Worker

Lead Support Worker

Ipswich Full-Time No home office possible
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At a Glance

  • Tasks: Support customers with mental health needs in daily activities and skill development.
  • Company: Join a diverse team dedicated to empowering individuals and fostering inclusivity.
  • Benefits: Enjoy flexible hours, 34 days of leave, health cash plan, and discounts on shopping and holidays.
  • Why this job: Make a real impact while developing your skills in a supportive and inclusive environment.
  • Qualifications: Passion for helping others, experience in support roles, and a vehicle for business use required.
  • Other info: Part-time role with a rolling rota, including evenings and weekends; training provided.

Temporary position until the end of October 2025, part-time (32.5 hours per week). Pay: £13.21 to £13.63 per hour, plus benefits including a Health Cash Plan.

About the Role: As a Lead Support Worker (Support Coordinator), you will support customers with complex mental health needs to develop skills for independent living. Your daily tasks may include assisting with daily activities, supporting skill development (e.g., cooking, shopping, budgeting), arranging community activities, managing referrals, and supporting customers through crises.

What We Expect:

  • Passion and experience in supporting individuals to live their best lives.
  • Experience in creating support plans and coordinating referrals.
  • Ability to work independently, remain calm under pressure, and be resilient.
  • Experience in supported housing, mental health, substance misuse, learning disabilities, or autism.
  • Must have a vehicle insured for business purposes (mileage paid).

Team and Working Conditions: Flexible hours with a rolling rota, including days, evenings, weekends, and bank holidays. Shifts typically run from 9 am to 5/6 pm, 2 pm to 11 pm, or sleep-in shifts. Regular team meetings and training sessions are part of the schedule. Use of technology for support plans and online learning is required. An Enhanced DBS check will be paid for.

Our Values and Diversity: We foster an inclusive environment supporting multicultural, LGBTQIA+, and disability networks, encouraging everyone to be their true selves.

Benefits: 34 days of leave (rising to 39), a health cash plan, discounts on shopping, holidays, and days out, career development opportunities, and wellbeing support. More details available on our website.

How to Apply: Click 'APPLY NOW' for the detailed job description, more about us, and application guidance. We may close applications early, so apply promptly. For reasonable adjustments during the process, contact [emailprotected].

Lead Support Worker employer: TN United Kingdom

As a Lead Support Worker in Ipswich, you will join a compassionate team dedicated to empowering individuals with complex mental health needs. Our inclusive work culture prioritises employee wellbeing and offers extensive benefits, including a Health Cash Plan and generous leave entitlements, alongside opportunities for professional growth through regular training and development. With flexible working hours and a commitment to diversity, we ensure that every team member can thrive while making a meaningful impact in the community.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with complex mental health issues. Understanding their challenges and how to support them effectively will demonstrate your passion and suitability for the role.

✨Tip Number 2

Highlight any relevant experience you have in creating support plans or coordinating referrals. Be ready to discuss specific examples during your interview that showcase your skills in these areas.

✨Tip Number 3

Prepare to discuss how you manage stress and remain calm under pressure. This role requires resilience, so think of situations where you've successfully navigated challenging circumstances.

✨Tip Number 4

Show your commitment to inclusivity and diversity. Familiarise yourself with our values and be prepared to share how you can contribute to fostering an inclusive environment for all customers and colleagues.

We think you need these skills to ace Lead Support Worker

Experience in Mental Health Support
Support Plan Development
Independent Living Skills Training
Resilience and Stress Management
Community Engagement
Referral Coordination
Effective Communication Skills
Team Collaboration
Problem-Solving Skills
Flexibility in Working Hours
Understanding of Learning Disabilities and Autism
Driving License and Vehicle for Business Use
Technological Proficiency for Online Learning
Crisis Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Lead Support Worker. Highlight your relevant experience in supporting individuals with complex mental health needs.

Tailor Your CV: Customise your CV to reflect your experience in creating support plans, coordinating referrals, and working with diverse groups. Use specific examples that demonstrate your skills in independent living support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to remain calm under pressure. Mention your experience in supported housing or mental health, and how it aligns with the company's values.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, as this reflects your attention to detail.

How to prepare for a job interview at TN United Kingdom

✨Show Your Passion for Support Work

Make sure to express your genuine passion for helping individuals with complex mental health needs. Share personal experiences or stories that highlight your commitment to supporting others in their journey towards independent living.

✨Demonstrate Your Experience

Be prepared to discuss your previous experience in creating support plans and coordinating referrals. Provide specific examples of how you've successfully assisted individuals in similar roles, particularly in areas like supported housing or mental health.

✨Highlight Your Resilience

The role requires the ability to remain calm under pressure. Think of situations where you faced challenges and how you managed them effectively. This will showcase your resilience and problem-solving skills, which are crucial for this position.

✨Familiarise Yourself with Technology

Since the job involves using technology for support plans and online learning, make sure you're comfortable discussing any relevant tech skills. If you have experience with specific software or tools, mention them to demonstrate your readiness for the role.

Lead Support Worker
TN United Kingdom
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