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- Tasks: Transcribe and edit audio recordings for Employment Law Consultants with precision.
- Company: Join a dynamic team at Face2Face, dedicated to delivering top-notch HR support.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Gain valuable insights into Employment Law while collaborating in a supportive team environment.
- Qualifications: Strong attention to detail and excellent listening skills are essential; experience with MS Office is a plus.
- Other info: Perfect for those looking to kickstart a career in HR!
The predicted salary is between 30000 - 42000 £ per year.
The role requires a driven, motivated, and enthusiastic team member who possesses a key attention to detail. The function of the role is to provide administrative support to our Employment Law Consultants, with regards to the transcribing and editing of audio recordings.
Job Overview: This role involves working both independently and as part of a dedicated team; cross-referencing, editing, and accurately transcribing audio recordings taken by our Employment Law Consultants, concerning client meetings. You will collaborate with the Department’s leadership team to improve standards, including SLA compliance and the quality of work produced. Transcripts must be completed within an internal SLA timeframe, and effective communication with the wider Face2Face Department is essential for smooth service delivery. Reviewing audio recordings offers a valuable insight into Employment Law and could serve as a great first step for someone aspiring to build a career in HR.
Day-to-Day Responsibilities:
- Cross-reference AI-generated transcripts with recordings from Employment Law Consultants’ meetings, ranging from informal meetings (Welfare and Investigations) to formal hearings (Disciplinaries, Appeals, etc).
- Work alongside a team of audio typists to ensure deadlines are met and recordings are transcribed verbatim.
- Communicate efficiently with Employment Law Consultants and the wider Face2Face Department.
- Support with transcription inquiries (internal and external).
- Log and accurately update Transcription Service records.
- Assist the Operations Manager and Head of Face2Face Operations in developing the team and service.
- Support and coach new or struggling team members to meet SLA’s.
- Collaborate with Consultants to manage client expectations effectively.
- Contribute to team objectives, including securing repeat business.
What You Bring to the Team:
- A ‘can do’ attitude with a focus on accuracy.
- Ability to thrive in a fast-paced environment.
- Strong organizational and time management skills.
- Excellent attention to detail.
- A dynamic and flexible approach.
- Ability to work under pressure.
- Excellent reading and listening skills.
Desired Competencies:
- Exceptional listening skills, with adaptability to transcribe different voices and accents.
- Proficiency in MS Office Outlook, MS Teams, Microsoft Word, and Stream.
- Effective time management skills for quick task turnaround.
- Excellent word processing and audio typing skills.
Lead Audio Typist (HR) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Audio Typist (HR)
✨Tip Number 1
Familiarise yourself with the basics of Employment Law. Understanding the terminology and concepts will not only help you in transcribing accurately but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Practice your audio typing skills regularly. Use various audio recordings to improve your speed and accuracy, as this will be crucial for meeting the internal SLA timeframes expected in the role.
✨Tip Number 3
Enhance your communication skills by engaging with professionals in HR or legal fields. This will prepare you for effective collaboration with Employment Law Consultants and help you understand their expectations better.
✨Tip Number 4
Showcase your attention to detail by reviewing sample transcripts for errors. This practice will not only refine your skills but also highlight your dedication to producing high-quality work when you join our team.
We think you need these skills to ace Lead Audio Typist (HR)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio typing and administrative support. Emphasise your attention to detail and any previous roles that required strong organisational skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to work under pressure and your proficiency in MS Office.
Showcase Your Listening Skills: Since exceptional listening skills are crucial for this role, consider including examples of how you've successfully transcribed or edited audio in the past. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Attention to detail is key for this position, and a polished application will reflect your suitability for the role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Attention to Detail
Since the role requires a keen eye for detail, be prepared to discuss specific examples from your past experiences where your attention to detail made a significant impact. Highlight any instances where you caught errors or improved processes.
✨Demonstrate Your Transcription Skills
If possible, bring along a sample of your transcription work or be ready to discuss your experience with audio typing. This will help illustrate your proficiency and give the interviewers confidence in your abilities.
✨Emphasise Team Collaboration
The job involves working closely with a team, so be sure to share examples of how you've successfully collaborated with others in previous roles. Discuss how you communicate effectively and support your teammates.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and meet deadlines. Think about scenarios where you had to manage multiple tasks or tight timelines, and be ready to explain how you prioritised and delivered results.
