Junior Credit Controller

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A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.

Your new role

• Contact clients to follow up on overdue invoices and ensure timely payments.
• Address and resolve basic payment issues while maintaining positive client relationships.
• Monitor the billing mailbox, highlight & escalate cases as needed.
• Generate and maintain ageing reports for review by senior team members.
• Maintain accurate records of client interactions and update contact details when appropriate.
• Prepare routine dunning emails to clients for overdue accounts.
• Identify and escalate payment discrepancies and risks to Team Leads.
• Manage and upload invoices to third-party platforms when necessary.
• Apply cash received in the bank to the corresponding open invoices.

What you\’ll need to succeed

• High school diploma or equivalent; college coursework in finance or business is a plus.
• 2+ years of experience in collections or accounts receivable.
• Excellent written and verbal communication skills (in English)
• Proficiency in MS Office. Experience with Oracle is a plus.
• Basic knowledge of accounting principles.
• Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
• Demonstrates problem-solving skills and a customer-focused / customer service mindset.
• Ability to escalate cases to Team Leads effectively.
• Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
• Positive, proactive, and adaptable attitude.

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