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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Jo Malone London, a renowned British fragrance house known for unique scents.
- Benefits: Enjoy competitive salary, commission, product discounts, and mental health initiatives.
- Why this job: Be part of a creative environment with exciting in-store events and a focus on team development.
- Qualifications: Retail management experience, strong leadership skills, and proficiency in Microsoft Office required.
- Other info: Flexible hours for a balanced work-life; diverse and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
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Client:
Jo Malone London
Location:
Windsor, England
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
0691f1faa79f
Job Views:
4
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
Qualifications
You will have:
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft office
- Proof of right to live and work in the country
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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Jo Malone London - Boutique Manager - JM Windsor - 37.5 Hours employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Boutique Manager - JM Windsor - 37.5 Hours
✨Tip Number 1
Familiarize yourself with Jo Malone London's unique brand identity and product offerings. Understanding their signature scents and the concept of Fragrance Combining will help you connect with the brand's vision during your interview.
✨Tip Number 2
Prepare to discuss your previous experience in retail management, especially in beauty or fast-paced environments. Highlight specific examples where you successfully led a team to achieve sales targets and enhanced customer service.
✨Tip Number 3
Think creatively about how you can elevate in-store events. Be ready to share innovative ideas that align with Jo Malone's ethos of luxury and personalization, as this will demonstrate your fit for the Boutique Manager role.
✨Tip Number 4
Show your passion for customer relationship management. Prepare to discuss strategies you've used to recruit and retain customers, as well as how you plan to inspire your team to deliver exceptional service.
We think you need these skills to ace Jo Malone London - Boutique Manager - JM Windsor - 37.5 Hours
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Jo Malone London's unique fragrance offerings and brand ethos. Highlight your understanding of their products and how you can contribute to their vision in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in beauty or fast-paced environments. Emphasize your achievements in sales targets, team leadership, and event execution.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to lead a team. Mention specific examples of how you've successfully managed teams and executed in-store events in the past.
Highlight Your Flexibility: Since the role requires flexible availability, make sure to mention your willingness to work varied hours. This shows your commitment to maintaining a good work-life balance while meeting the needs of the boutique.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for Jo Malone London's unique scents and the art of fragrance combining. Share any personal experiences or favorite products to demonstrate your genuine interest in the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led and developed a team in previous roles. Discuss specific strategies you used to motivate your team and achieve sales targets, as this is crucial for the Boutique Manager position.
✨Discuss Event Planning Experience
Since the role involves hosting in-store events, be ready to talk about any past experiences you have in planning and executing successful events. Highlight your creativity and ability to engage customers through unique experiences.
✨Emphasize Customer Relationship Management
Demonstrate your understanding of exceptional customer service and relationship management. Share examples of how you've built strong customer connections and how you plan to maintain these relationships at Jo Malone London.
