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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Jo Malone London, a brand known for creativity and exceptional customer experiences.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training.
- Why this job: Be part of exciting in-store events and help create memorable customer experiences.
- Qualifications: Retail management experience in beauty or fast-paced environments is essential.
- Other info: Flexible hours for a great work-life balance; discuss availability during the interview.
The predicted salary is between 36000 - 60000 £ per year.
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Client:
Jo Malone London
Location:
Greater London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
246bdeb3127f
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft office
- Proof of right to live and work in the country
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Jo Malone London - Boutique Manager - JM - 37.5 Hours employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Boutique Manager - JM - 37.5 Hours
✨Tip Number 1
Familiarize yourself with Jo Malone London's brand values and product offerings. Understanding their unique selling points will help you connect with the team and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you coached team members to exceed their KPIs, as this aligns perfectly with the responsibilities of the Boutique Manager role.
✨Tip Number 3
Think creatively about how you can elevate in-store events. Come up with innovative ideas that could enhance customer experience and engagement, as this is a key aspect of the role and will show your proactive approach.
✨Tip Number 4
Be ready to discuss your experience with sales analysis and inventory management. The ability to manage operations smoothly is crucial for this position, so showcasing your skills in these areas will strengthen your application.
We think you need these skills to ace Jo Malone London - Boutique Manager - JM - 37.5 Hours
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Boutique Manager position at Jo Malone London. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your retail management experience, particularly in beauty or fast-paced environments. Provide specific examples of how you've led teams, achieved sales targets, and executed successful in-store events.
Showcase Your Creativity: Since creativity is a core aspect of the role, include examples of innovative ideas you've implemented in previous positions. Whether it's unique customer engagement strategies or memorable events, make sure to highlight your creative contributions.
Tailor Your Application: Customize your application materials to reflect the values and vision of Jo Malone London. Use language that resonates with their brand and demonstrate your passion for customer service and team development.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As a Boutique Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed team members in the past, focusing on specific outcomes and improvements.
✨Highlight Your Creativity
Jo Malone values creativity in their events and services. Be ready to discuss innovative ideas you've implemented in previous roles, especially those that enhanced customer experiences or boosted sales.
✨Understand the Brand
Familiarize yourself with Jo Malone's products, values, and customer service philosophy. Showing genuine enthusiasm for the brand and its offerings will set you apart from other candidates.
✨Discuss Your Operational Experience
Since the role involves managing store operations, be prepared to talk about your experience with inventory management, cash reconciliation, and scheduling. Highlight any systems or processes you've improved in previous positions.
