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- Tasks: Join our team as an IT Hardware Engineer, diagnosing and resolving tech issues for clients.
- Company: We're a thriving IT company in Worthing, dedicated to innovation and growth.
- Benefits: Enjoy ongoing training, career progression, and a supportive work environment.
- Why this job: This role offers hands-on experience and the chance to make a real impact in IT.
- Qualifications: 1+ year in IT support, strong communication skills, and a passion for problem-solving.
- Other info: Opportunity for extensive training and certification to boost your career.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a successful, privately owned IT company based in the Worthing area. They have an exciting opportunity for a forward-thinking IT Hardware Technician to join their expanding team. This is a fantastic opportunity for someone looking to progress within a successful, well-established company offering continued training and development.
Our client is looking for a Hardware Engineer with 12 months plus experience of diagnosing and resolving software and hardware issues on laptop and desktop computers. This will be a customer-facing role as the successful candidate will be based in our retail unit providing IT support to our retail clients. Additionally, you will support the company’s Managed Service department in provisioning new equipment for clients. This role offers a great opportunity to develop a career in IT with multiple progression paths available with extensive training and certification on offer.
A summary of your daily duties will include:
- Front of House, off the street sales & support
- Stock receipting and management
- Imaging
- Promotional support
General Skills & Experience
- Minimum 1 year experience in a similar IT function; ideally in a commercial environment but also considerations will be made for academic experience
- Strong customer care and client-facing skills
- Excellent verbal and written communication skills
- Excellent telephone manner
- Organised, focused and rigorous
- Proven problem-solving skills
- Must have desire and ability to develop new skills on the job
- Strong team focus and ability to work with and without direct supervision
Technical Skills
- Knowledge of Microsoft Windows 7 to 10
- Office 2013 to 2019
- PC Hardware troubleshooting and optimisation
- Knowledge of the Windows Deployment Services would be desirable but not essential
IT Hardware Engineer employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Hardware Engineer
✨Tip Number 1
Familiarise yourself with the specific hardware and software mentioned in the job description. Make sure you can confidently discuss your experience with Microsoft Windows and PC hardware troubleshooting during any interviews.
✨Tip Number 2
Since this role is customer-facing, practice your communication skills. Role-play scenarios where you explain technical issues to non-technical clients, as this will help you stand out in interviews.
✨Tip Number 3
Research the company’s culture and values. Understanding their approach to customer service and team dynamics can help you tailor your responses in interviews to align with what they are looking for.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the interview process and what the company values in its employees, giving you an edge.
We think you need these skills to ace IT Hardware Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in diagnosing and resolving hardware and software issues. Emphasise any customer-facing roles you've had, as this position requires strong client interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your desire to grow within the industry. Mention specific skills that align with the job description, such as your problem-solving abilities and experience with Microsoft Windows.
Showcase Technical Skills: In your application, clearly outline your technical skills, particularly your knowledge of PC hardware troubleshooting and optimisation. If you have experience with Windows Deployment Services, be sure to include that as well.
Highlight Customer Care Experience: Since this role is customer-facing, provide examples of your excellent verbal and written communication skills. Mention any previous roles where you successfully supported clients or customers, demonstrating your ability to work well under pressure.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing and resolving hardware and software issues. Highlight specific examples from your past roles where you successfully troubleshot problems, especially with Windows operating systems.
✨Demonstrate Customer Care Abilities
Since this role is customer-facing, it's crucial to exhibit strong customer care skills. Prepare to share instances where you've provided excellent support or resolved client issues effectively, showcasing your communication skills.
✨Emphasise Your Problem-Solving Skills
The ability to solve problems is key in this position. Think of scenarios where you encountered challenges and how you approached them. Be ready to explain your thought process and the outcomes of your solutions.
✨Express Your Willingness to Learn
This company values ongoing training and development. Make sure to convey your eagerness to learn new skills and technologies. Discuss any relevant courses or certifications you are interested in pursuing to further your career in IT.
