IT Business Partner

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We have an exciting new opportunity to join our IT Department as an IT Business Partner. The role involves acting as an interface between the business and the IT function, understanding the needs of the business, scoping new developments and changes, and seeing this through until completion.

This is a permanent position based in either our Bristol or London office, offering hybrid working.

The role

The IT Business Partner will be the focal point for IT needs within the business unit, ensuring the IT project pipeline accurately reflects the priorities and needs of the business.

Other key responsibilities include:

• Strategic Alignment: Understanding the business strategy, objectives, and challenges of assigned business units or departments, collaborating with business leaders to identify opportunities where IT can add value and drive innovation to support business goals.
• Relationship Management: Building strong working relationships with key stakeholders across the business, attending forums to represent IT, and ensuring business requirements and IT capabilities are aligned. Working closely with business stakeholders to gather and prioritise IT requirements, ensuring that proposed solutions align with business priorities and objectives.
• Solution Delivery: Collaborating with IT teams to develop and implement technology solutions that meet business requirements and deliver value to the organisation, ensuring projects are delivered on time, within budget, and with the expected quality. Helping business stakeholders understand and adapt to changes resulting from ITS initiatives, ensuring smooth transitions and user adoption.
• Performance Monitoring and Reporting: Monitoring the performance and effectiveness of ITS solutions and services in meeting business objectives, providing regular reports and updates to stakeholders on the status of ITS initiatives, key metrics, and achievements.
• Vendor Management: Managing relationships with external vendors and service providers, ensuring their products and services meet business needs, and negotiating contracts and SLAs for cost-effective, high-quality solutions.
• Continuous Improvement: Identifying opportunities for process improvement within both the business and ITS functions, staying informed about industry trends and emerging technologies to proactively identify innovation opportunities.
• Risk Management and Compliance: Collaborating to identify and mitigate risks related to technology, ensuring solutions comply with regulatory requirements and industry standards.
• Business Relationship Governance: Establishing governance structures and forums for ongoing communication between ITS and stakeholders, participating in steering committees or advisory boards to provide input on ITS strategy and priorities.

We are looking for:

• Exceptional stakeholder and relationship management skills, able to influence and drive collaboration by example.
• Excellent presentation and communication skills, capable of explaining complex problems in a simple, non-technical manner.
• Knowledge of ITIL, Prince2, and Agile methodologies is preferable but not essential.
• Well-organized, detail-oriented, self-motivated, and able to work independently.
• Flexibility to travel within the UK and internationally.
• Experience working in large, multi-business-unit corporate organizations with centralized IT functions.

Salary and benefits

We offer competitive salaries and generous benefits.

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