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For Companies At a Glance
- Tasks: Support IT team with end user assistance and manage IT incidents.
- Company: Join Azumi, an award-winning restaurant group known for vibrant dining experiences worldwide.
- Benefits: Enjoy world-class training, exclusive discounts, and a cycle to work scheme.
- Why this job: Be part of a passionate team that values mastery and positivity in a dynamic environment.
- Qualifications: A passion for IT and experience with Windows and Apple devices is essential.
- Other info: Opportunity for career growth and international experiences within a renowned brand.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an IT Coordinator to join our Business Systems team, based in our London support office. Reporting to the Head of IT (UK), the IT Coordinator will support the IT team with end user support, administration tasks, and creating and maintaining knowledge-based articles. The role will be based in our Support Office in Fitzrovia and the successful candidate will be passionate about all things IT, food, and beverage.
Main Duties
- Provide end user support for Azumi staff on Windows and Apple devices
- Log and report IT incidents and problems via an ITSM tool
- Communicate with stakeholders about IT incidents and requests
- Assist in managing user accounts, access permissions, and IT security policies
- Complete proactive on-site checks in restaurants of IT equipment
At Azumi, we're more than a restaurant – we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values:
- Honour the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do.
- Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness.
- Embrace the Energy - we bring passion and positivity to everything we do.
Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Experience hospitality around the globe with our five incredible brands
- Access to Health Assured, our Employee Assistance Programmes
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Exclusive team member discounts across the Azumi group, worldwide!
- Cycle to work scheme and season ticket loans
- Benefit from our Corporate Dental Insurance Discounts
- Celebrate your milestones with an additional day holiday for each two years worked
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Information Technology employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology
✨Tip Number 1
Familiarise yourself with the ITSM tools commonly used in the industry. Being able to demonstrate your knowledge of these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your passion for IT by discussing any personal projects or experiences you've had with Windows and Apple devices. This will highlight your enthusiasm and hands-on experience, which is crucial for the role.
✨Tip Number 3
Prepare to discuss how you would handle end user support scenarios. Think about common issues users face and how you would resolve them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Research Azumi's values and culture thoroughly. Be ready to explain how your personal values align with theirs, especially around teamwork and community, as this will show you're a great fit for their vibrant environment.
We think you need these skills to ace Information Technology
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the IT Coordinator position. Tailor your application to highlight your relevant experience in end user support and IT administration.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you provided IT support, managed user accounts, or created knowledge-based articles. Use specific examples to demonstrate your skills and achievements.
Show Passion for IT and Hospitality: Since Azumi values passion for IT as well as food and beverage, make sure to express your enthusiasm for both areas in your application. Share any personal experiences that connect your IT skills with the hospitality industry.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at TN United Kingdom
✨Know Your Tech
Brush up on your knowledge of both Windows and Apple devices, as you'll be providing end user support. Be prepared to discuss common issues and solutions you've encountered in the past.
✨Familiarise Yourself with ITSM Tools
Since logging and reporting IT incidents is a key part of the role, make sure you understand how IT Service Management (ITSM) tools work. If possible, mention any experience you have with specific tools during the interview.
✨Show Your Passion for IT
Demonstrate your enthusiasm for technology and how it can enhance the workplace. Share examples of how you've gone above and beyond to help others with their IT needs.
✨Embrace the Company Culture
Azumi values warmth, openness, and a positive attitude. Be ready to discuss how you embody these values in your work and interactions with colleagues and stakeholders.
