Housing Officer

Our client, based in Brixton, is currently recruiting for a Housing Officer on a permanent basis.

The position is due to start immediately on a full-time basis. The salary rate on offer is up to £42,000 per annum , depending on experience.

The ideal candidate will have excellent experience working as a Housing Officer and be willing to have an enhanced DBS taken out on appointment.

Duties will include (but are not limited to):

• Managing a patch of 350 properties
• Dealing with low to medium level ASB
• Ensuring that management of void properties is carried in line with allocation policy and voids procedures, to minimise void rent loss and other costs
• Managing the allocations process including nominations, mutual exchanges, and transfers ensuring the voids and lettings systems are maintained on the Housing Management System
• Providing tenancy management services to ensure all tenants adhere to agreements
• Carrying out new tenant visits, mutual exchanges, and termination of tenancies

Experience required:

• Experience required in Social Housing
• Experience working with customers within housing
• Experience of medium to low level ASB
• Experience of dealing with all aspects of tenancy management
• Excellent customer service skills; experience dealing with difficult tenants

Skills, knowledge and expertise required:

• Risk assessment and management
• Financial management and budgeting
• Compliance and due diligence

Rewards and Benefits:

• Employee Assistance Programme – Perkbox
• Generous Annual Leave allowance
• Pension contribution matched up to 8%
• Buy or sell annual leave
• Staff Bonus
• Life Assurance

Working hours:

• 35 hours per week
• Monday – Friday 9am-5pm

Please note that you require recent experience to apply for this role.

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