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- Tasks: Support customers with travel issues and manage bookings from home.
- Company: Join an award-winning travel management company with a global presence.
- Benefits: Enjoy a competitive salary of £32k, bonuses, and excellent perks.
- Why this job: Experience a unique 4 on, 4 off schedule for work-life balance.
- Qualifications: Previous business travel experience and GDS knowledge are essential.
- Other info: Work independently and enjoy a dynamic, fast-paced environment.
The predicted salary is between 24000 - 32000 £ per year.
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Home-based Business Travel Consultant – 4 on 4 off – UK Wide
Client: Succeed Recruitment
Location: United Kingdom
Job Category: Consulting
EU work permit required: Yes
Job Reference:
33584a09e13a
Job Views:
76
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
Home-based Business Travel Consultant – 4 on 4 off – UK Wide
Salary and benefits: £32,000 plus bonus & excellent benefits
Contract length: Permanent, Full time
Locations:
- Home-based
- England
- Wales
- Scotland
- Northern Ireland
About the Client: Our client is an award-winning provider of travel management solutions, with a dedicated in-house team of out-of-hours Business Travel Consultants and a global presence with offices in the UK, USA, and across Europe.
They’re now looking to expand this team and are keen to speak to experienced Business Travel Consultants looking for an opportunity to work from home. The role operates on a 4 on, 4 off rota basis, Monday – Sunday and involves a mix of daytime and overnight shifts, so it will suit those looking for variety in their working week and who will enjoy having 4 days off following every 4 days worked!
Our client can offer a competitive salary of £32k plus bonus and excellent industry benefits, so if you’re interested in finding out more about these Business Travel Consultant roles, please contact us today for a confidential chat or apply online.
Role of Home-based Business Travel Consultant:
- Handling live customer travel issues outside of standard office hours to support their travel needs
- Maintaining an awareness of budgets and SLAs and advising best value carriers accordingly
- Handling amendments, cancellations, and schedule changes
- Quickly and effectively solving issues relating to travel disruption, flight cancellations, emergencies, etc.
- Keeping up to date with changes within the travel sector e.g. Crisis, industrial action.
- Maintaining an outstanding level of customer service
Skills required for the role:
- Previous business travel reservations experience – essential
- In-depth GDS knowledge and an excellent understanding of fares and ticketing
- Able to work independently and use own initiative to resolve problems and find solutions
- Highly organised with attention to detail and the ability to plan, prioritise, and multi-task under pressure
- Strong communication skills
- Willingness to work a varied 24/7 shift pattern
If you’re interested in learning more about these Home-based Business Travel Consultant roles, please contact us for a confidential chat or press the apply online button now!
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Home-based Business Travel Consultant - 4 on 4 off - UK Wide, null employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-based Business Travel Consultant - 4 on 4 off - UK Wide, null
✨Tip Number 1
Make sure to highlight your previous experience in business travel reservations during any conversations or interviews. This role requires a solid background, so be ready to discuss specific examples of how you've handled travel issues in the past.
✨Tip Number 2
Familiarize yourself with the latest trends and changes in the travel sector. Being knowledgeable about current events, such as crises or industrial actions, will show that you are proactive and well-informed, which is crucial for this role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've successfully resolved travel disruptions or emergencies. This will help you stand out as someone who can handle the pressures of the job effectively.
✨Tip Number 4
Since the role involves a varied shift pattern, be prepared to discuss your flexibility and willingness to work different hours. Showing that you can adapt to a 24/7 schedule will make you a more attractive candidate.
We think you need these skills to ace Home-based Business Travel Consultant - 4 on 4 off - UK Wide, null
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Home-based Business Travel Consultant position. Understand the key responsibilities and required skills, such as GDS knowledge and customer service excellence.
Tailor Your CV: Customize your CV to highlight relevant experience in business travel reservations and any specific GDS systems you are familiar with. Emphasize your ability to work independently and manage travel disruptions effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your problem-solving skills. Mention your previous experience and how it aligns with the role's requirements, particularly your ability to handle live customer travel issues.
Highlight Flexibility: Since the role involves a varied 24/7 shift pattern, make sure to express your willingness to work different shifts. This shows your adaptability and commitment to meeting the company's needs.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Global Distribution Systems (GDS) during the interview. Be prepared to discuss specific scenarios where you've successfully used GDS to manage travel bookings and resolve issues.
✨Demonstrate Problem-Solving Skills
Since the role involves handling live customer travel issues, be ready to share examples of how you've effectively solved problems in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you maintain a high level of service, especially during challenging situations. Share specific instances where you went above and beyond for a client.
✨Be Ready for Shift Pattern Questions
The job requires a varied 24/7 shift pattern. Be honest about your availability and willingness to work these shifts. It’s important to show that you can adapt to the unique schedule and thrive in a dynamic work environment.
