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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work 12-16 hours weekly, with increased hours during peak times.
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister - Key Lead, Oracle, Reading employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Oracle, Reading
✨Tip Number 1
Familiarise yourself with Hollister's brand values and product lines. Understanding their fashion trends and customer demographics will help you connect better with the team and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you’ve successfully managed a team or improved store performance, as this aligns with the Key Lead responsibilities.
✨Tip Number 3
Be ready to discuss your approach to coaching and mentoring others. Since the role involves guiding Brand Reps and Stock Associates, demonstrating your leadership style and how you motivate others can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your flexibility and adaptability in a retail environment. Given the varied schedule and peak times mentioned in the job description, showing that you can handle changing demands and maintain a positive attitude will be crucial.
We think you need these skills to ace Hollister - Key Lead, Oracle, Reading
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any retail experience you have, especially in supervisory roles or customer service. Use specific examples to demonstrate how you've contributed to a positive customer experience or improved store performance.
Showcase Your Skills: Make sure to mention key skills such as communication, adaptability, and attention to detail. Provide examples of how you've applied these skills in previous roles to enhance team performance or customer satisfaction.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Discuss why you're a great fit for the Key Lead position and how you can contribute to the store's success.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your ability to provide excellent service.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, it's important to show that you can lead and motivate a team. Discuss any experiences where you've taken initiative or helped guide others, even in informal settings.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's brand values, products, and current fashion trends. Being able to speak knowledgeably about the brand will show your enthusiasm and commitment to the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks, and be ready to explain how you handled them effectively.
