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For Companies At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Hollister Co., a vibrant brand known for its inclusive culture and stylish offerings.
- Benefits: Enjoy perks like paid time off, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that values creativity, diversity, and personal growth.
- Qualifications: Bachelor's degree or one year of supervisory experience in a customer-facing role required.
- Other info: Opportunity to grow into future leaders with a promote-from-within philosophy.
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Hollister Co. - Assistant Manager, Shepherd\'s Bush (Westfield London) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Shepherd\'s Bush (Westfield London)
✨Tip Number 1
Familiarise yourself with Hollister's brand values and culture. Understanding their commitment to inclusivity and diversity will help you align your responses during interviews, showcasing how you can contribute to creating a welcoming environment.
✨Tip Number 2
Prepare examples of your previous experience in customer service and team management. Highlight specific instances where you've driven sales or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Showcase your passion for fashion and retail. Being knowledgeable about current trends and how they relate to Hollister's offerings can set you apart from other candidates and demonstrate your enthusiasm for the brand.
✨Tip Number 4
Network with current or former employees of Hollister. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview process.
We think you need these skills to ace Hollister Co. - Assistant Manager, Shepherd\'s Bush (Westfield London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Manager position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory or customer-facing experience. Use specific examples that demonstrate your problem-solving skills, team-building abilities, and your capacity to thrive in a fast-paced environment.
Showcase Your Passion for Fashion: Since the role requires a strong interest in fashion, make sure to convey your passion in your application. Mention any relevant experiences or knowledge that align with Hollister Co.'s brand and values.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job requirements. Highlight your commitment to creating an inclusive environment and your drive to achieve results, as these are key aspects of the role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a strong interest in fashion is crucial. Be prepared to discuss your personal style and how it aligns with the brand. Share examples of how you stay updated on fashion trends and how you can bring that knowledge to the store.
✨Demonstrate Leadership Skills
This role requires strong team-building and leadership abilities. Prepare to share specific instances where you've successfully led a team or managed a project. Highlight your experience in training and developing others, as this will be key to your success in the position.
✨Understand Customer Experience
Hollister Co. places a high value on customer service. Be ready to discuss your approach to creating an exceptional shopping experience. Think of examples where you've gone above and beyond for customers and how you would implement similar strategies in the store.
✨Prepare for Problem-Solving Scenarios
The ability to solve problems effectively is essential in a fast-paced retail environment. Anticipate questions that may require you to think on your feet. Practice articulating your thought process and how you would handle various challenges that may arise in store operations.
