At a Glance
- Tasks: Lead quality assurance for medical aesthetic products, ensuring compliance and continuous improvement.
- Company: Healthxchange is a top supplier of medical aesthetic products in the UK & Ireland since 2000.
- Benefits: Enjoy flexible hours, a company pension, annual bonus, and 25 days holiday plus bank holidays.
- Why this job: Join a dynamic team making a real impact in the aesthetics industry with a focus on quality.
- Qualifications: Must have a degree in pharmacy or life sciences and 10+ years in QA within global supply chains.
- Other info: Opportunity to mentor and develop a high-performing QA team while collaborating with industry leaders.
The predicted salary is between 60000 - 84000 £ per year.
About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialize their products in the market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs.
About the role: We are seeking a highly skilled and experienced individual to join our team as the Head of Quality (QA) in the UK. This person will act as Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) & Quality Controller (QC) on our Manufacturer’s Specials (MS) Authorisation. The successful candidate will be responsible for ensuring the group activity consistently meets or exceeds Good Distribution & Manufacturing Practices (GMDP) in compliance with the scope of our licences. The successful candidate should have extensive experience operating as RP/RPi for a full scope WDA licence (excluding brokering) covering PoMs, P-medicines and GSLs. The candidate should also have relevant experience importing unlicensed medicines via the NOI process, in their role as QC or similar. The preferred candidate should have a scientific medical background and relevant experience in the aesthetics industry, with a deep understanding of regulations governing the key products we distribute (Medicines (e.g. Botox), Medical Devices (e.g. Fillers) & Cosmetics (e.g. Skincare)).
Responsibilities:
- Responsible for Healthxchange’s Medicines licenses; namely WDA(h) & MS licenses
- Develop, implement & maintain a comprehensive strategy to ensure that the Group complies with guidance, regulation and the scope of Licenses held, particularly in relation to wholesaling and importing medicines, medical devices and cosmetic products in the UK
- Duty to report all relevant compliance issues to the CEO
- Maintain our Quality Management System (QMS) including document control, change control, validation management (systems and plant (PPM)), deviation management, CAPA (Corrective and Preventative Action) programs, complaint management and standard operating procedure (SOP) management and oversight
- Lead internal and external audits to assess compliance whilst continually removing risk from Healthxchange operations
- Provide guidance and support to cross-functional internal teams on QA related topics
- Drive continuous improvement initiatives to enhance QA systems, processes & performance
- Deliver GDP/GMP training to internal colleagues to ensure staff are consistently aligned with industry body regulations and expectations
- Develop a suite of QA KPIs to measure and broadcast the efficacy of Quality within Healthxchange including trends and areas for improvement
- Ensure timely resolution of QA related issues and deviations to minimize risk to customers, patients and Healthxchange supply chain of products
- Collaborate with external industry bodies to ensure compliance at Healthxchange is appropriate to current legislation
- Serve as the primary point of contact for external agencies and clients in support of QA/Regulatory matters including audit management at Healthxchange
- Mentor and develop QA and Regulatory Team members to build a high-performing and engaged workforce
- Act as approver of all marketing materials in relation to medicines or medical devices
Additional: Flexible to commute across all Healthxchange facilities. Excellent awareness of global supply chain regulations, post Brexit, to ensure Healthxchange are constantly ahead of key changes to compliance eg: Windsor Framework.
Requirements:
- Bachelor's degree in either pharmacy, life sciences or related field
- Minimum of 10 years’ experience in a QA role managing complex product flow within a global supply chain industry
- In-depth knowledge of Regulatory requirements eg: MHRA, FDA, HPRA (preferred), GDP, GMP, GxP, RP & RPi & QC duties and responsibilities
- Proven track record of leading QA GDP/GMP/GxP strategy and driving continuous improvement programs
- Strong analytical, problem-solving and decision-making skills
- Excellent communication and interpersonal skills with the ability to collaborate effectively across all business functions and organisational levels
- Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members
- Previous experience in managing a QMS within a global supply chain environment
- Deep knowledge of products handled in aesthetics industry
Company pension, annual bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.
Head of Quality (RP / RPi / QC) - Part Time employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality (RP / RPi / QC) - Part Time
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance standards relevant to the aesthetics industry, such as MHRA and FDA guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the quality assurance field, especially those who have experience in the medical aesthetics sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing Quality Management Systems (QMS) and how you've successfully implemented continuous improvement initiatives. Be ready to provide specific examples that highlight your leadership skills and problem-solving abilities.
✨Tip Number 4
Research Healthxchange thoroughly, including their product range and market position. Understanding their business model and challenges will allow you to tailor your discussions during the interview and show how you can contribute to their success.
We think you need these skills to ace Head of Quality (RP / RPi / QC) - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, particularly in the aesthetics industry. Emphasise your knowledge of regulatory requirements and any previous roles as a Responsible Person (RP/RPi) or Quality Controller (QC).
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with Good Distribution & Manufacturing Practices (GMDP) and how you can contribute to Healthxchange's compliance and quality management.
Showcase Your Leadership Skills: In your application, highlight examples of how you've mentored and developed team members in previous roles. This is crucial for the Head of Quality position, so provide specific instances where your leadership made a difference.
Demonstrate Continuous Improvement Initiatives: Include details about any continuous improvement programs you've led or been a part of. Discuss how these initiatives have enhanced quality systems or processes in your past roles, aligning with Healthxchange's focus on driving improvements.
How to prepare for a job interview at TN United Kingdom
✨Know Your Regulations
Make sure you have a solid understanding of the regulations governing the aesthetics industry, including MHRA and FDA guidelines. Be prepared to discuss how your experience aligns with these regulations and how you can ensure compliance at Healthxchange.
✨Showcase Your Leadership Skills
As the Head of Quality, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've mentored teams or led quality improvement initiatives in previous roles. Highlight your ability to inspire and motivate others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in QA roles and how you resolved them. This will show your analytical abilities and decision-making process.
✨Discuss Continuous Improvement
Be ready to talk about your experience with continuous improvement initiatives. Share specific examples of how you've enhanced QA systems or processes in the past, and how you plan to drive similar improvements at Healthxchange.