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- Tasks: Lead property management for retirement developments, ensuring efficient operations and maintenance.
- Company: Join Churchill Estates Management, a leader in retirement living property management across the UK.
- Benefits: Enjoy a competitive salary, company car, 24 days holiday, and training opportunities.
- Why this job: Make a positive impact on retirees' lives while growing your career in a supportive environment.
- Qualifications: Ideal candidates have a degree in property management or construction and relevant professional qualifications.
- Other info: Extensive travel required; embrace a culture of trust, respect, and communication.
The predicted salary is between 48000 - 72000 £ per year.
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- Location: Based out of Ringwood, with extensive travel across sites
- Hours: 37 per week, Monday to Friday
- Package: Competitive salary, Company Car or Cash for Car, and excellent colleague benefits
About the role
The Head of Property Services will operate at a strategic level but also be involved operationally. This role is expected to grow with our continued expansion, making it ideal for someone currently a Senior Manager or Head of Department aspiring to become a Director of Property Services.
The position collaborates with operational teams to ensure property-related matters are handled efficiently, keeping all parties informed.
The property services team develops, implements, and maintains property management policies, processes, and procedures. You will oversee planned and reactive maintenance across our portfolio of over 220 retirement developments nationwide.
As Head of Property Services, you will be responsible for Asset Management and planning, with opportunities to influence the development of our new asset management database.
You will oversee national and regional contractor, sub-contractor, and supplier agreements to ensure quality and value for money. Additionally, you will advise on emergency works and provide management information related to property maintenance costs to inform future budgets and schedules, enhancing service levels for Owners.
You will manage a team including Building Surveyors, Contracts Managers, and Property Services Administrators.
About you
You are currently a Senior Manager or Head of Department with a proven track record in leading property improvements and major works across leasehold portfolios.
Skills in team building, process improvement, efficiency, and departmental performance are essential. You must be highly organized, disciplined, and adept at project management, thriving in a busy environment.
You should be capable of managing programmes to ensure timely delivery, managing stakeholder expectations through various communication channels, and aligning with business priorities.
An understanding of property management, construction, and legislative changes is crucial. Ideally, you hold an HNC/degree or equivalent, along with a professional qualification in construction such as RICS or CIOB.
About us
Churchill Estates Management, a subsidiary of Churchill Retirement Plc, has grown since 2006 to manage over 220 retirement developments and 9,000 apartments, supporting over 11,000 retirees nationwide.
Our Head Office in Ringwood provides central support for our developments, backed by experienced Regional and Area Managers across the UK.
We also operate an emergency call service through Careline Support Limited, a wholly owned subsidiary.
Our mission extends beyond facilities management to providing an enhanced lifestyle for our homeowners. Our team is passionate about ensuring our customers enjoy their retirement and peace of mind for their loved ones.
We are ambitious, innovative, and have a clear growth strategy. Our vision is to become the best property management company in the UK.
We value your privacy and encourage you to read our Privacy Policy to understand how we handle your personal data when you apply for a job.
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Head of Property Services employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Services
✨Tip Number 1
Familiarize yourself with the specific challenges and opportunities in property management for retirement living. Understanding the unique needs of this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management field, especially those who have experience in retirement living. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Since the role involves overseeing a team of Building Surveyors and other staff, showcasing your managerial skills will be crucial.
✨Tip Number 4
Research Churchill Estates Management's values and recent developments. Being able to align your personal values with theirs and showing knowledge about their projects will set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Head of Property Services
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Head of Property Services position. Tailor your application to highlight your relevant experience in property management and team leadership.
Highlight Relevant Qualifications: Emphasize your educational background, especially if you have a degree or professional qualification in construction or property management. Mention any certifications like RICS or CIOB that align with the job description.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with teams, contractors, and clients.
Demonstrate Leadership Experience: Illustrate your experience in managing teams and projects. Discuss how you've successfully led teams in previous roles, particularly in property management or related fields, to show you can handle the responsibilities of this position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Strategic Vision
As the Head of Property Services, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've developed and implemented property management policies in previous roles, and be ready to discuss your vision for enhancing service levels at Churchill Estates Management.
✨Highlight Your Team Management Skills
This role requires strong leadership capabilities. Be prepared to share specific instances where you've successfully managed a team, particularly in a construction or property management context. Discuss how you motivate your team and ensure effective communication among members.
✨Demonstrate Technical Knowledge
Given the technical nature of the role, brush up on your knowledge of construction and property management. Be ready to discuss relevant qualifications like RICS or CIOB, and how they apply to the responsibilities you'll have at Churchill Estates Management.
✨Prepare for Questions on Asset Management
Since you'll be responsible for asset management and planning, anticipate questions related to these areas. Think about how you've previously handled contractor agreements and maintenance schedules, and be ready to provide insights into how you would approach these tasks in this new role.
