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- Tasks: Lead CRM strategy, develop audiences, and engage customers.
- Company: Join a dynamic UK business undergoing an exciting digital transformation.
- Benefits: Collaborate with marketing and IT teams while leading a team of CRM experts.
- Why this job: Be part of a company that's innovative and data-driven, making a real impact.
- Qualifications: Must have experience in audience development and be highly analytical.
- Other info: Contact Jack Johnson at Blu Digital for more details.
The predicted salary is between 48000 - 84000 £ per year.
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Our client, a UK business which is one of the most exciting businesses to work for at this moment in time, is looking for a Head of CRM .
You will lead the CRM strategy, develop audiences, and engage customers and consumers. You will work in collaboration with marketing and IT teams and lead a team of CRM experts. You will develop customer journeys and be data savvy, looking at insights across email and web data. You will be experienced in audience development and highly analytical.
To be considered for this role, you must be able to set strategies and live and breathe CRM.
This company truly is a great business to work for, going through an incredible digital transformation.
If you are interested in this position, please contact Jack Johnson at Blu Digital.
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Head of CRM - Retail employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM - Retail
✨Tip Number 1
Familiarize yourself with the latest CRM tools and technologies. Being well-versed in platforms like Salesforce or HubSpot can give you a competitive edge, as these are often crucial for leading CRM strategies.
✨Tip Number 2
Showcase your experience in developing customer journeys. Prepare specific examples of how you've successfully engaged customers in previous roles, as this will demonstrate your capability to lead the CRM strategy effectively.
✨Tip Number 3
Network with professionals in the CRM and marketing fields. Engaging with industry peers can provide insights into current trends and challenges, which can be beneficial during interviews.
✨Tip Number 4
Stay updated on the company's digital transformation initiatives. Understanding their current projects and goals will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Head of CRM - Retail
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Head of CRM position. Highlight your experience in leading CRM strategies and developing customer journeys in your application.
Showcase Your Analytical Skills: Since the role requires a data-savvy individual, emphasize your analytical skills. Provide examples of how you've used data insights to drive CRM strategies and audience development.
Collaborate with Teams: Mention your experience working collaboratively with marketing and IT teams. This shows that you can effectively lead a team of CRM experts while integrating with other departments.
Express Passion for CRM: Convey your passion for CRM in your application. Use phrases like 'live and breathe CRM' to demonstrate your commitment to the field and your enthusiasm for contributing to the company's digital transformation.
How to prepare for a job interview at TN United Kingdom
✨Show Your CRM Passion
Make sure to express your enthusiasm for CRM during the interview. Share specific examples of how you've successfully implemented CRM strategies in the past and how they positively impacted customer engagement.
✨Demonstrate Data Savviness
Be prepared to discuss how you analyze data to inform your CRM strategies. Bring examples of how you've used insights from email and web data to enhance customer journeys and drive audience development.
✨Collaboration is Key
Highlight your experience working with cross-functional teams, especially marketing and IT. Discuss how collaboration has led to successful CRM initiatives in your previous roles.
✨Prepare for Strategic Questions
Expect questions about setting CRM strategies and how you would approach the digital transformation within the company. Think about innovative ideas you can bring to the table that align with their vision.
