Head of Client Services - innovative marketing tech platform

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Head of Client Services – innovative marketing tech platform, West Yorkshire

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Client:

Page Personnel

Location:

West Yorkshire, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

b1021489d79c

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• Intelligent, cutting edge, innovative, forward thinking business
• Opportunity to work with some of the UK\’s most loved brands

About Our Client

Proud to be Yorkshire, this business delivers intelligent, cutting edge, innovative, forward-thinking products for their clients—helping them create long-lasting relationships. They work with some of the most well-known consumer brands in the UK.

Job Description

• Lead on key client relationships, maintaining excellent communication and keeping clients informed about product developments
• Build and maintain strong relationships with key clients and stakeholders to understand their needs and ensure expectations are met
• Understand and ensure compliance with contractual requirements
• Oversee client requests and coordinate with departments to deliver effectively
• Lead client meetings and drive performance across product and marketing
• Ensure the business\’s technological and data capabilities align with client needs
• Provide client insights by reviewing data reports, analyzing trends, and identifying commercial opportunities
• Drive new revenue opportunities with clients and partners
• Monitor and analyze client feedback to improve services and processes continuously
• Plan and oversee new marketing initiatives collaboratively with marketing teams
• Attend conferences and industry events

The Successful Applicant

We seek candidates with proven experience in a client services role, ideally within a tech agency, delivering complex solutions for clients or similar media and marketing agencies. Demonstrated success in client and account growth, increasing client spend through identifying new opportunities, is essential. A natural relationship builder, you will be a trusted and influential stakeholder both internally and externally.

What\’s on Offer

A genuinely great place to work— a Yorkshire-based business that values its people and offers excellent career development opportunities.

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