Group Insurance Manager, Exeter

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At Pennon Group , we’re proud to be leading the way in the water and renewables industries. Alongside our subsidiaries – South West Water, Bristol Water, Bournemouth Water, Pennon Water Services and Pennon Power – we’re committed to delivering a sustainable future for our region. Because we know that by continually driving up our standards today, we’ll build a better tomorrow for our communities. We currently have an opportunity for an experienced and driven Group Insurance Manager to join our Finance in either Exeter or Bristol. You will receive a competitive salary plus a generous car allowance and excellent benefits package.

About the role: Reporting to the Director of Risk and Assurance, you will be responsible for the management of all insurance activities across the Group, including providing claims handling services for the Group’s captive insurer. This is a broad and varied role which will provide exposure to, and interaction with, senior leaders from across the Group as well as line management responsibility.

What you’ll be doing:

1. Leading the Insurance function, including leadership of the team.
2. Maintaining and evaluating the Group’s insurance programme, ensuring there is adequate current and future coverage in line with the Group’s risk profile and risk appetite.
3. Leading and executing the end-to-end annual insurance renewal process, working closely with the Group’s brokers.
4. Maintaining effective relationships with stakeholders including brokers, insurers, loss adjusters and other key third parties.
5. Handling and management of claims (including public liability, property, motor and employer’s liability) on behalf of the Group and the Group’s captive insurer. This may involve high profile and complex claims.
6. Providing appropriate advice and guidance including opportunities to mitigate risk based on claims data and trends.
7. Ensuring the completeness and accuracy of insurance and claims data within the Group’s risk management information system.
8. Attending insurer site and loss prevention surveys and monitoring the implementation of associated recommendations.
9. Attending and presenting at the captive Board meetings.
10. Preparing insurance reports for the Director of Risk and Assurance to support with internal reporting.
11. Providing oversight of the non-fault recovery process.
12. Maintaining up to date with sector-related developments and representation at relevant forums and events.

What we are looking for:

1. Chartered Insurance Institute (CII) qualified.
2. Significant insurance experience, ideally within an in-house function.
3. Experience in the water, utility or other asset-based regulated industry.
4. Complex claims handling experience across property, employer’s liability, public liability and motor insurance lines.
5. Experience in delivering an insurance renewal process.
6. Knowledge and understanding of captive insurance arrangements and policies.
7. Ability to effectively prioritise and deliver multiple activities to defined deadlines.
8. Ability to effectively motivate and lead teams.
9. Ability to communicate with key stakeholders, including senior leaders.
10. Knowledge of risk management information systems.

What’s in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:

1. Generous holiday allowance plus bank holidays.
2. A discretionary Bonus.
3. Competitive Contributory Pension.
4. Share-save Scheme.
5. Various health benefits.
6. Wellbeing support programmes.
7. A range of Group Discounts.
8. Cycle to Work Scheme.
9. Financial support services.
10. And plenty more!

Closing Date: Monday 3rd March, 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

1. Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.
2. Be You – We want you to bring your best every day. Be yourself and make your mark in your individual way.
3. Be the Future – Embrace change. Drive Progress. Own the challenge.

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