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- Tasks: Join our Graduate Programme to gain hands-on experience in hospitality across various departments.
- Company: Firmdale Hotels is an award-winning international hotel group known for its unique boutique hotels.
- Benefits: Enjoy a competitive salary, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Why this job: Launch your career with a prestigious program that nurtures future leaders in a vibrant hospitality environment.
- Qualifications: Must have a relevant degree or 12 months industry experience, plus a passion for hospitality.
- Other info: Assessment Days are on April 6th/7th and 13th/14th; eligibility to work in the UK is required.
The predicted salary is between 24000 - 32000 £ per year.
Are you ready to launch your career in hospitality with an award-winning international hotel group? Firmdale Hotels invites exceptional individuals to apply for our prestigious Graduate Programme!
Firmdale Hotels is renowned for our boutique hotels, each designed with unique flair and exceptional service. Our Graduate Programme is crafted to develop talented individuals into future leaders within our organisation.
The Programme
Our comprehensive two-year programme offers:
- Rooms Division
- Food and Beverage
- Overview of various Head Office departments
- Mentoring and monthly reviews
- Business projects
This hands-on and Supervisory/Team Leader experience across different departments will provide you with the skills and knowledge to progress within Firmdale Hotels. Previous graduates have advanced to positions such as Front Office Managers, Restaurant Managers, Operations Managers, Deputy General Managers, General Managers and Directors.
Requirements
To join our programme, you must have:
- A relevant degree and/or a minimum of 12 months related industry experience
- Enthusiasm and a willingness to develop across all areas of our business
- A genuine passion for hospitality and customer service
- Attention to detail and a commitment to excellence
- Proficiency in English, both written and spoken
- Eligibility to work in the UK
Benefits Include
- Salary £29,000 per annum plus service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!
Why Join Firmdale Hotels?
Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Times Best Places to Work 2024
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024
- Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024
- Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel – Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street – Michelin keys
- The Soho Hotel and Ham Yard – Conde Nast Traveller 2023 Top Hotels in London.
- Number Sixteen – Best Boutique Hotels in London, The Times, 2024
You can see a full list of our awards and accolades here: Awards and Accolades
At Firmdale Hotels, your future could take many exciting directions. We believe in nurturing talent and providing opportunities for growth. Join us and become part of a team where your contributions are valued and your career is supported.
Apply today to secure your place in our 2025 Graduate Programme, your path to leadership begins here!
Firmdale Hotels – Where Hospitality Meets Excellence
Assessment Days are scheduled for 6th/7th and 13th/14th April.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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Graduate Programme employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Programme
✨Tip Number 1
Research Firmdale Hotels thoroughly! Understand their unique style, values, and the specific hotels in their portfolio. This knowledge will help you demonstrate your genuine passion for hospitality during interviews.
✨Tip Number 2
Network with current or former employees of Firmdale Hotels. They can provide valuable insights into the company culture and what it takes to succeed in the Graduate Programme.
✨Tip Number 3
Prepare for the assessment days by practicing common interview questions and scenarios related to hospitality. Show your enthusiasm and willingness to learn across all areas of the business.
✨Tip Number 4
Highlight any relevant experience in customer service or hospitality during your interactions with the company. Share specific examples that showcase your attention to detail and commitment to excellence.
We think you need these skills to ace Graduate Programme
Some tips for your application 🫡
Understand the Programme: Familiarize yourself with the details of the Graduate Programme at Firmdale Hotels. Highlight your enthusiasm for hospitality and how you align with their values in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, emphasizing any leadership roles or customer service experience. Use clear, concise language that showcases your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the hospitality industry and your desire to grow within Firmdale Hotels. Mention specific aspects of the programme that excite you and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share personal experiences that highlight your love for customer service and how you go above and beyond to create memorable experiences for guests.
✨Demonstrate Attention to Detail
Firmdale Hotels values excellence, so be prepared to discuss how you pay attention to detail in your work. Provide examples of situations where your meticulousness made a difference, whether in previous jobs or during your studies.
✨Prepare for Behavioral Questions
Expect questions that assess your teamwork and leadership skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you've successfully collaborated with others or led a project.
✨Research Firmdale Hotels
Familiarize yourself with the company's unique style and recent accolades. Being knowledgeable about their hotels and values will show your commitment and help you stand out as a candidate who truly wants to be part of their team.
