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- Tasks: Lead global People Ops teams to enhance employee experience and optimise HR functions.
- Company: Simply Business insures small businesses, supporting customers and communities with a tech-driven approach.
- Benefits: Enjoy flexible hybrid working, 25 days leave, private medical insurance, and bonuses.
- Why this job: Join a culture of innovation, drive positive change, and make a real impact on employee experience.
- Qualifications: 10+ years in HR operations, strong leadership skills, and experience with HR technology required.
- Other info: Be part of a B Corp committed to social and environmental impact.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with: Global Head of People Operations, London Client: Simply Business Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c13f9cb7acf5 Job Views: 3 Posted: 12.05.2025 Expiry Date: 26.06.2025 Job Description: It’s an exciting time to join Simply Business’ People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to over 1,000 employees in the UK, US, and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams to enhance the employee experience. Enhancement of Self Service Capabilities: Leverage technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management: Drive initiatives to ensure smooth adoption of new technologies and processes. Team Leadership: Manage and develop the HR Operations team to build a high-performing, service-oriented group. Performance Metrics: Establish and monitor KPIs to measure HR service effectiveness and identify improvement areas. Stakeholder Engagement: Collaborate with senior leadership to align HR strategies with business goals. Continuous Improvement: Foster a culture of ongoing enhancement, using feedback to optimize HR services. Compliance and Best Practices: Ensure HR policies and operations comply with legal standards and reflect industry best practices. Employee Relations: Lead in resolving employee relations issues, in partnership with the People Partnering team, maintaining positive relationships. Budget Management: Oversee the HR operations budget, ensuring efficient resource utilization. Associate Experience: Champion initiatives to improve the overall employee experience and position Simply Business as an employer of choice. HR Technology: Oversee the HR tech stack to automate processes, ensure data integrity, and develop innovative solutions, in collaboration with internal teams. Governance and Audit: Lead people-related governance, including policy development and fostering an audit culture. Experience and Professional Qualifications At least 10 years of progressive experience in HR operations or HR technology, focusing on strategic planning, data analysis, and process optimization. Strong legal and regulatory knowledge of UK and US labor markets. Experience in establishing new HR processes and implementing innovative digital HR solutions. Proven success in change management, organizational change, and gaining buy-in at all levels. Exceptional leadership and team-building skills, with the ability to handle strategic and tactical responsibilities. Experience driving continuous improvement in a global environment. Ability to manage complex employee relations with a focus on risk management and pragmatic solutions. Strong business acumen, excellent communication skills, and influence across organizational levels. Proficiency in managing multiple priorities, large initiatives, and measuring impact. Results-oriented, detail-focused, data-driven, with the ability to communicate complex data effectively. Ceridian Dayforce and Workday experience preferred. Skills / Competencies / Attributes Strategic thinker, capable of synthesizing complex topics and data. Effective collaborator, building trusting relationships across teams and geographies. Problem-solver with a strategic approach to sustainable solutions. Understanding of business principles, drivers, and models. Excellent interpersonal and communication skills, both verbal and written. Strategic mindset with knowledge of organizational development impacts. Strong judgment, confidentiality, and ethical standards. Experience leading dispersed teams successfully. About Simply Business We insure small businesses and enable big dreams—supporting our customers, employees, and communities. With over 1 million policies, we protect various trades and sectors. We’re a technology-driven company and a B Corp, committed to positive social and environmental impact. Check out our YouTube advert: What are the benefits of working at Simply Business? We offer a great work-life balance with flexible hybrid working, 25 days annual leave plus bank holidays, and options to buy extra leave. Our parental leave policies are flexible, and we provide additional leave for life events. Long-serving employees enjoy paid sabbaticals. Our benefits include private medical insurance, health cash plans, competitive salaries, bonuses, development programs, mental health support, pension matching, life assurance, car schemes, and flexible benefits schemes. Ready to join us and drive our success as a high-performing team? Apply today. #J-18808-Ljbffr
Global Head of People Operations employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of People Operations
✨Tip Number 1
Familiarise yourself with the latest trends in HR technology and data analytics. Since the role requires leveraging technology to enhance employee experience, showcasing your knowledge in tools like Ceridian Dayforce and Workday can set you apart.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in global operations. Engaging with industry leaders can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in change management and how you've successfully implemented new processes in previous roles. Be ready to share specific examples that demonstrate your strategic thinking and problem-solving skills.
✨Tip Number 4
Research Simply Business and their company culture thoroughly. Understanding their values and mission will help you align your responses during interviews, showing that you're not just a fit for the role but also for the company.
We think you need these skills to ace Global Head of People Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and technology. Focus on strategic planning, data analysis, and process optimisation, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming employee experiences and your proven track record in change management. Use specific examples to demonstrate how you've successfully led teams and implemented innovative solutions.
Highlight Leadership Skills: Emphasise your leadership and team-building skills throughout your application. Provide examples of how you've managed dispersed teams and fostered a culture of continuous improvement in previous roles.
Showcase Data-Driven Decision Making: Since the role requires leveraging data and technology, include instances where you've used data to drive HR service effectiveness or improve processes. This will show your ability to make informed decisions that align with business goals.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Strategic Thinking
As a Global Head of People Operations, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've developed and executed strategic plans in previous roles, particularly those that enhanced employee experiences.
✨Highlight Change Management Experience
Change management is crucial for this role. Be ready to discuss specific initiatives you've led that involved adopting new technologies or processes, and how you ensured smooth transitions within teams.
✨Emphasise Data-Driven Decision Making
This position requires leveraging data and technology. Bring examples of how you've used data analysis to optimise HR functions or improve service delivery, and be prepared to discuss the impact of these decisions.
✨Demonstrate Leadership Skills
Leadership is key for this role. Share your experiences in managing and developing teams, focusing on how you've built high-performing groups and fostered a culture of continuous improvement.
