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For Companies At a Glance
- Tasks: Lead a vibrant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its unique and welcoming atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Why this job: Be part of a fun culture with exciting events like Loungefest and opportunities for career growth.
- Qualifications: Experience in management within the hospitality sector is essential.
- Other info: Follow us on social media for insights into our dynamic workplace!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager - Northallerton employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Northallerton
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes Lounges special will help you align your management style with their expectations, showcasing your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Lounge. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to demonstrate your fit for the General Manager position.
✨Tip Number 3
Prepare examples of your past management experiences that highlight your ability to lead teams and improve customer satisfaction. Being able to share specific success stories will make you stand out as a candidate.
✨Tip Number 4
Stay updated on industry trends and challenges in the hospitality sector. Showing that you are knowledgeable about the market can impress interviewers and demonstrate your commitment to continuous improvement.
We think you need these skills to ace General Manager - Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in restaurants or bars. Emphasise your leadership skills and any achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of what makes a lounge special. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as team leadership, financial management, and customer service excellence. Use metrics where possible to quantify your successes, like improving customer feedback scores or increasing sales.
Show Your Personality: The role requires a 'super-brilliant' individual, so let your personality shine through in your application. Share anecdotes that reflect your unique approach to management and how you create a positive work environment for your team.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to achieve their best.
✨Understand the Brand
Familiarise yourself with the Lounge's brand values and culture. Be ready to discuss how your management approach aligns with their mission to create a unique and enjoyable experience for customers and staff alike.
✨Demonstrate Financial Acumen
Since you'll be responsible for managing budgets and KPIs, brush up on your financial knowledge. Be prepared to discuss how you've previously managed costs, maximised profits, and made data-driven decisions in a hospitality setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you resolved them, particularly in high-pressure situations typical in the hospitality industry.
