At a Glance
- Tasks: Lead and inspire your team at Burger King to deliver top-notch service and operational excellence.
- Company: Join SSP Group, the global food travel experts, serving delicious options for travelers everywhere.
- Benefits: Enjoy up to 50% colleague discount, wellbeing support, and ongoing development opportunities.
- Why this job: Make a difference daily while building a passionate team and enhancing customer experiences.
- Qualifications: Looking for an inspirational leader with strong coaching and operational skills.
- Other info: SSP is an equal opportunity employer, welcoming diverse talents and perspectives.
The predicted salary is between 32000 - 40000 £ per year.
Social network you want to login/join with:
Client:
SSP Group
Location:
Bristol, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
51965954befb
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
As a General Manager, you’ll be rewarded with a competitive salary of up to £40,000 p.a and enjoy:
- Colleague discount – up to 50%
- 75% colleague discount when on shift
- Help at Hand – which includes access to digital GPs, 24/7 helpline for you & family
- Friends & Family discount 20% (T&C apply, not all brands included)
- Wellbeing support through Retail Trust and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational leader to lead our team at our Burger King. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
Responsibilities:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
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General Manager - Burger King LS, Bristol employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Burger King LS, Bristol
✨Tip Number 1
Familiarize yourself with the SSP Group and their values. Understanding their commitment to exceptional customer service and operational excellence will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your experience in team management and training during the interview. Be prepared to share specific examples of how you've successfully developed team members' skills and improved performance in previous roles.
✨Tip Number 3
Demonstrate your knowledge of the food and beverage industry, particularly in fast food. Being able to discuss current trends and customer preferences will show that you're passionate about the role and the brand.
✨Tip Number 4
Prepare to discuss your approach to stakeholder management. Building strong relationships with clients and partners is crucial, so think of examples where you've successfully navigated these dynamics in past positions.
We think you need these skills to ace General Manager - Burger King LS, Bristol
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in leadership, customer service, and operational excellence. Use specific examples that demonstrate your ability to recruit, train, and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your leadership style. Mention how you can contribute to the success of the Burger King unit and enhance customer satisfaction.
Highlight Your Achievements: In both your CV and cover letter, emphasize any past achievements related to sales growth, team development, or operational improvements. Use metrics where possible to quantify your impact.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for the food industry and travel during the interview. Share any personal experiences that highlight your love for food and how it connects with customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching style and how you empower team members to excel in their roles, as this is crucial for the General Manager position.
✨Understand Operational Excellence
Familiarize yourself with the key performance indicators for a restaurant manager. Be ready to discuss how you would drive sales and improve operational efficiency while maintaining high customer satisfaction.
✨Build Strong Stakeholder Relationships
Think about how you can establish trust and rapport with clients and partners. Prepare to discuss strategies you've used in the past to build strong relationships and how you plan to do so in this role.